TRACK 13: Organizational Factors, Adoption Issues and Value Creation of Digital Government

Track Chairs: Jing Zhang (Clark University, USA), Chris Hinnant (Florida State University, USA), Luis F. Luna-Reyes (University at Albany, USA)

The adoption and implementation of new ICTs by public organizations have been influenced by organizational factors such as the availability of resources (i.e. funding, infrastructure, technological knowledge, and personnel), leadership, trust, stakeholder involvement, organization’s structure and culture, as well as inter-organizational dynamics. Similarly, the adoption of ICTs in government and society has generated important impacts on the organizational processes, effectiveness, and innovativeness of public organizations, as well as the new governance structure of the government and the societal impacts. This track solicits research that examines the organizational factors that influence the adoption and implementation, and investigate the impacts, especially the value creation, of new and emerging innovative technologies such as smart city, artificial intelligence, data analytics, big data, open data, social media, citizen-centric technologies, and other novel technologies. Furthermore, this track seek research contribute the theories and practices of the adoption of innovative policies or practices that seek to facilitate the strategic use of various ICTs by public organizations.