Jing Zhang

Professor, Information Management and Business Analytics, Academic Associate Dean, School of Management, Clark University

Jing Zhang is a Professor of Information Management and Business Analytics, and Academic Associate Dean at the School of Management at Clark University. She is also the Director for Master of Science in Business Analytics. Her research focuses on the interaction between information technologies, management practices, and organization in the public sector. In addition, she studies the development of smart governance and smart city initiatives empowered by advanced information technology, and the information systems support for achieving sustainability goals. She has more than 80 publications, and her publications appear in European Journal of Information Systems, Government Information Quarterly, Public Performance and Management Review, among others. Her research was supported by the US National Science Foundation and Mosakowski Institute of Public Enterprise. Her publications received the best paper awards from major conferences. She is the recipient of the Senior Faculty Fellowship at Clark University. She has kept an active record of serving the communities of digital government research since 2007. She was the program co-chair for dg.o conference from 2012-2015. She was an elected board member of the Digital Government Society in 2016-2020. While serving on the board, she championed the expansion of the society with the creation of its first local chapter in China.


Marijn Janssen

Delft University of Technology, Faculty of Technology, Policy and Management, Delft, The Netherlands

Marijn Janssen if full professor in “ICT and Governance” at the Information and Communication Technology research group of the Technology, Policy and Management Faculty of Delft University of Technology.

His research is focused on ICT-architecting in situations in which multiple public and private organizations need to collaborate, in which ICT plays an enabling role, there are various ways to proceed, and socio-technical solutions are constrained by organizational realities and political wishes. He was part of more than 10 EU and NWO funded project. He is Co-Editor-in-Chief of Government Information Quarterly and associate editor of Decision Support Systems and editorial member of Information Systems Frontiers. In his career he received more than 15 best paper awards. He is a frequently asked as a keynote speaker. He was ranked as one of the leading e-government researchers  in a survey in 2009, 2014 and 2016 and published over 600 refereed publications. He was ranked by Apolitical as one of the 100 most influential people in the Digital Government in 2018 and 2019. More information:


Gabriela Viale-Pereira

University for Continuing Education Krems, Department for E-Governance and Administration, Krems, Austria

Gabriela Viale Pereira is Assistant Professor for Information Systems at the Department for E-Governance and Administration at University for Continuing Education Krems and Research Fellow at CTG UAlbany. She holds a Postdoctoral Degree from the Center for Research on Public Administration and Government at Getulio Vargas Foundation (FGV). She is Project Coordinator of the Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities (CAP4CITY) project. Gabriela’s activities include research in digital government and ICT-related Governance projects involving smart governance, smart cities, and government 3.0 as the use of disruptive technologies for data-driven decision-making. Gabriela has authored and co-authored more than 40 peer-reviewed publications on Information Systems and digital government Journals with focus on digital transformation and smart cities and she has served as guest editor of international books on digital governance and smart cities. She has been serving as conference chair, program chair and track chair on smart cities in conferences such as HICSS, ICEGOV, IFIP-EGOV-CeDEM-ePART, dg.o and SmartGov. Finally, she collaborates with a variety of organizations such as United Nations, ITU, and Council of Europe, being also Board Member of the Digital Government Society and of the IFIP WG 8.5 in ICT & Public Administration.


Mila Gasco Hernandez

Associate Professor, Department of Public Administration and Policy, Rockefeller College of Public Affairs and Policy, University at Albany, SUNY

Mila Gasco-Hernandez is the Research Director of the Center for Technology in Government as well as an Associate Professor at the Rockefeller College of Public Affairs and Policy, both at the University at Albany – SUNY. She is also Affiliated Faculty in the Information Science PhD program in the same university as well as a Senior Fellow at EsadeGov (ESADE Business & Law School’s Center for Public Governance) in Barcelona, Spain. Her areas of research are mainly related to information and technology in government and, among other, they include electronic and open government, e-governance, public sector innovation, smart cities, telework, and artificial intelligence in government. She has authored six books and edited eight more and has also published more than 130 publications that included peer reviewed articles, conference papers, book chapters, and practitioner reports. In addition, Dr. Gasco-Hernandez is very active in the fields of Public Administration and Digital Government. She is an Associate Editor of Public Management Review and Information Polity and part of the editorial boards of several other journals. She is also involved in conference organization and sits on several advisory boards that support the work of public organizations around the world.


Board Members

Tomasz Janowski

Gdańsk University of Technology, Poland and University for Continuing Education Krems, Austria

Tomasz Janowski is the Head of the Department of Informatics in Management, Gdańsk University of Technology, Poland; Invited Professor at the Department for E-Governance and Administration, University for Continuing Education Krems, Austria; and Co-Editor-in-Chief of Government Information Quarterly, Elsevier. Previously, he was the first and founding Head of the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), Portugal; Senior Research Fellow at the UNU International Institute on Software Technology, Macau (UNU-IIST); and Invited Professor at Università Della Svizzera Italiana, Switzerland and University of Minho, Portugal. He also served as a member of the interim and ex-post evaluation panels of the European Commission’s Joint Research Center; co-chair of the e-Government Interest Group at the World Wide Web Consortium; chief jury of the Omani Sultan Qaboos Award for Excellence in e-Government; chief jury of the Saudi e-Government Awards (Enjaz); founder of the International Conference on Theory and Practice of Electronic Governance (ICEGOV); and co-chair of the first ten editions of ICEGOV in Macao, Cairo, Bogota, Beijing, Tallinn, Albany, Seoul, Guimarães, Montevideo, and New Delhi. His research covers digital government, sustainable digital transformation, and digital transformation for sustainability. He co-authored over 270 academic publications and policy reports prepared for various international organizations like CTO, European Commission, IADB, IDRC, ITU, OSCE, UNDP, UNESCO, and the World Bank.

Ida Lindgren

Edimara Luciano

Loni Hagen

Helen K. Liu

Helen K. Liu is a Professor at the Department of Political Science and the Graduate Institute of Public Affairs, National Taiwan University. With a business, economics, and public affairs background, she integrates knowledge to bridge Internet communication technology (ICT) and public engagement behavior. Her research develops crowdsourcing platform design principles for the public sector to engage citizens. Her primary research interests are crowdsourcing, online engagement, collaborative governance, e-governance, and inter-organizational networks. She serves on the Government Information Quarterly editorial board. She received the National Science and Technology Council’s Outstanding Research Award (2020). She is one of the conference co-chairs for the 2024 dg.o conference.

Gabriel Puron-Cid