Officers

President

Jing Zhang

Professor, Information Management and Business Analytics, Academic Associate Dean, School of Management, Clark University

Jing Zhang is a Professor of Information Management and Business Analytics, and Academic Associate Dean at the School of Management at Clark University. She is also the Director for Master of Science in Business Analytics. Her research focuses on the interaction between information technologies, management practices, and organization in the public sector. In addition, she studies the development of smart governance and smart city initiatives empowered by advanced information technology, and the information systems support for achieving sustainability goals. She has more than 80 publications, and her publications appear in European Journal of Information Systems, Government Information Quarterly, Public Performance and Management Review, among others. Her research was supported by the US National Science Foundation and Mosakowski Institute of Public Enterprise. Her publications received the best paper awards from major conferences. She is the recipient of the Senior Faculty Fellowship at Clark University. She has kept an active record of serving the communities of digital government research since 2007. She was the program co-chair for dg.o conference from 2012-2015. She was an elected board member of the Digital Government Society in 2016-2020. While serving on the board, she championed the expansion of the society with the creation of its first local chapter in China.

President-elect

Yu-Che Chen

University of Nebraska at Omaha, the School of Public Administration, Omaha, Nebraska

Yu-Che Chen, Ph.D., is Isaacson Professor at the University of Nebraska at Omaha and Professor at the School of Public Administration. Dr. Chen serves as the Chair of the Ph.D. Program in Public Administration and the Director of the Digital Governance and Analytics Lab. Dr. Chen received his Master of Public Affairs and Ph.D. in Public Policy from Indiana University-Bloomington. His research expertise includes public governance of artificial intelligence, cyberinfrastructure governance, and collaborative digital governance. He has served as PI or Co-PI of NSF and other external grants with a total award of over $3.5 million. Dr. Chen’s most recent book is the co-edited volume: The Oxford Handbook of AI Governance. He published a single-authored book Managing Digital Governance with Routledge and served as lead editor for two other books. In addition, he has published over 50 peer-reviewed journal articles, book chapters, proceeding papers in digital government and governance. He is Associate Editor of the Government Information Quarterly and the Digital Government: Research and Practice. He chaired the Section on Science and Technology in Government (SSTIG) and the Section on Public Administration Research (SPAR) for the American Society for Public Administration (ASPA). He served as lead conference chair for dg.o 2021, the conference co-chair for dg.o 2024, and lead program chair for dg.o 2019. He is on the Board of the Section on Emergency Management and Homeland Security Programs for NASPAA (A global network and accreditation body of the public policy, administration, and affairs schools).

Past-president

Marijn Janssen

Delft University of Technology, Faculty of Technology, Policy and Management, Delft, The Netherlands

Marijn Janssen if full professor in “ICT and Governance” at the Information and Communication Technology research group of the Technology, Policy and Management Faculty of Delft University of Technology.

His research is focused on ICT-architecting in situations in which multiple public and private organizations need to collaborate, in which ICT plays an enabling role, there are various ways to proceed, and socio-technical solutions are constrained by organizational realities and political wishes. He was part of more than 10 EU and NWO funded project. He is Co-Editor-in-Chief of Government Information Quarterly and associate editor of Decision Support Systems and editorial member of Information Systems Frontiers. In his career he received more than 15 best paper awards. He is a frequently asked as a keynote speaker. He was ranked as one of the leading e-government researchers  in a survey in 2009, 2014 and 2016 and published over 600 refereed publications. He was ranked by Apolitical as one of the 100 most influential people in the Digital Government in 2018 and 2019. More information: www.tbm.tudelft.nl/marijnj

Secretary

Gabriela Viale-Pereira

University for Continuing Education Krems, Department for E-Governance and Administration, Krems, Austria

Gabriela Viale Pereira is Assistant Professor for Information Systems at the Department for E-Governance and Administration at University for Continuing Education Krems and Research Fellow at CTG UAlbany. She holds a Postdoctoral Degree from the Center for Research on Public Administration and Government at Getulio Vargas Foundation (FGV). She is Project Coordinator of the Erasmus+ Strengthening Governance Capacity for Smart Sustainable Cities (CAP4CITY) project. Gabriela’s activities include research in digital government and ICT-related Governance projects involving smart governance, smart cities, and government 3.0 as the use of disruptive technologies for data-driven decision-making. Gabriela has authored and co-authored more than 40 peer-reviewed publications on Information Systems and digital government Journals with focus on digital transformation and smart cities and she has served as guest editor of international books on digital governance and smart cities. She has been serving as conference chair, program chair and track chair on smart cities in conferences such as HICSS, ICEGOV, IFIP-EGOV-CeDEM-ePART, dg.o and SmartGov. Finally, she collaborates with a variety of organizations such as United Nations, ITU, and Council of Europe, being also Board Member of the Digital Government Society and of the IFIP WG 8.5 in ICT & Public Administration.

Treasurer

Mila Gasco Hernandez

Associate Professor, Department of Public Administration and Policy, Rockefeller College of Public Affairs and Policy, University at Albany, SUNY

Mila Gasco-Hernandez is the Research Director of the Center for Technology in Government as well as an Associate Professor at the Rockefeller College of Public Affairs and Policy, both at the University at Albany – SUNY. She is also Affiliated Faculty in the Information Science PhD program in the same university as well as a Senior Fellow at EsadeGov (ESADE Business & Law School’s Center for Public Governance) in Barcelona, Spain. Her areas of research are mainly related to information and technology in government and, among other, they include electronic and open government, e-governance, public sector innovation, smart cities, telework, and artificial intelligence in government. She has authored six books and edited eight more and has also published more than 130 publications that included peer reviewed articles, conference papers, book chapters, and practitioner reports. In addition, Dr. Gasco-Hernandez is very active in the fields of Public Administration and Digital Government. She is an Associate Editor of Public Management Review and Information Polity and part of the editorial boards of several other journals. She is also involved in conference organization and sits on several advisory boards that support the work of public organizations around the world.

 

Board Members

Tomasz Janowski

Gdańsk University of Technology, Poland and University for Continuing Education Krems, Austria

Tomasz Janowski is the Head of the Department of Informatics in Management, Gdańsk University of Technology, Poland; Invited Professor at the Department for E-Governance and Administration, University for Continuing Education Krems, Austria; and Co-Editor-in-Chief of Government Information Quarterly, Elsevier. Previously, he was the first and founding Head of the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), Portugal; Senior Research Fellow at the UNU International Institute on Software Technology, Macau (UNU-IIST); and Invited Professor at Università Della Svizzera Italiana, Switzerland and University of Minho, Portugal. He also served as a member of the interim and ex-post evaluation panels of the European Commission’s Joint Research Center; co-chair of the e-Government Interest Group at the World Wide Web Consortium; chief jury of the Omani Sultan Qaboos Award for Excellence in e-Government; chief jury of the Saudi e-Government Awards (Enjaz); founder of the International Conference on Theory and Practice of Electronic Governance (ICEGOV); and co-chair of the first ten editions of ICEGOV in Macao, Cairo, Bogota, Beijing, Tallinn, Albany, Seoul, Guimarães, Montevideo, and New Delhi. His research covers digital government, sustainable digital transformation, and digital transformation for sustainability. He co-authored over 270 academic publications and policy reports prepared for various international organizations like CTO, European Commission, IADB, IDRC, ITU, OSCE, UNDP, UNESCO, and the World Bank.

Ida Lindgren

Linköping University at the Department of Management and Engineering, Linköping, Sweden

Ida Lindgren is a researcher in information systems at Linköping University at the Department of Management and Engineering. She has a broad interest in how work can be digitalized and what consequences digitalization bring for various actors in society. She has studied digitalization of public welfare services empirically for many years and has followed the development in Sweden and internationally. She is especially interested in how public organizations on different levels make use of digital services for communicating and exchanging information with citizens. In her research, she is predominantly interested in the following intertwined themes:

– Digitalization of public services and its effects for public organizations
– Consequences of digitalization for citizens’ access to public services
– Digitalization and automation of knowledge-intensive work

Ida Lindgren is engaged as associate editor for Government Information Quarterly. She is furthermore elected chair of IFIP WG 8.5 Information Systems in Public Administration and its associated conference EGOV-CeDem-ePart (2024-2026).

Edimara Luciano

Management Graduate Program, the Pontifical Catholic University of Rio Grande do Sul, Brazil

Edimara Luciano is a Professor (Full) in Strategy, Organizations and Society in the Management Graduate Program at the Pontifical Catholic University of Rio Grande do Sul, Brazil. She holds a PhD. from Federal University of Rio Grande do Sul (2004) and was a visiting researcher at London School of Economics and Political Science (2016). She heads the Governance and Digital Society Research Group and has been an IT Governance and Architecture Minitrack Co-Chair at AMCIS and a Program Co-Chair of the main MIS Brazilian Conference since 2013. She is a Fellow of the Association for Information Systems and is a PUCRS’s partner representative and researcher of the ERASMUS+ Research Project Strengthening Governance Capacity for Smart Sustainable Cities. Edimara is a coordinator of CAPES PrInt Research Project Macro and Microeconomics related to the Economic, Social, Human and Environmental Development and CAPES High Studies School on Collaborative Governance for the Digital Government Strategies Sustainability. Her research interests are related to Collaborative Governance, Digital Transformation, ICT Governance, Open Government, Smart Cities, and ICT4D focused on anti-corruption behavior.

Loni Hagen

School of Information, University of South Florida, US

Dr. Loni Hagen is an Associate Professor of Data Science in the School of Information at the University of South Florida. She received her Ph.D. in Information Science from University at Albany, SUNY. Dr. Hagen is a Fulbright U.S. scholar to Japan in 2024-2025 to conduct research on human supervision of artificial intelligence at the University of Tsukuba. She has worked diverse law enforcement positions in Korea over ten years including an e-government specialist at the Headquarter of the Korean National Police Agency. Dr. Hagen has published her work in journals such as Government Information Quarterly, Journal of the American Society for Information Science and Technology (JASIST), Information Processing and Management, New Media and Society, Social Science Computer Review, ACM Digital Government: Research and Practice (DGOV), and Journal of Medical Internet Research (JMIR) Infodemeology. Her research was supported by the National Research Foundation of Korea and the Florida Center for Cybersecurity. She has served as a board member of the DGS, and conference Program Co-chair, a special interest group chair, and a jury for the best paper award for international conferences. She is a member of Digital Government Society (DGS) and American Society for Information Science and Technology (ASIS&T) since 2013.

Helen K. Liu

National Taiwan University, Department of Political Science and the Graduate Institute of Public Affairs, Taiwan

Helen K. Liu is a Professor at the Department of Political Science and the Graduate Institute of Public Affairs, National Taiwan University. With a business, economics, and public affairs background, she integrates knowledge to bridge Internet communication technology (ICT) and public engagement behavior. Her research develops crowdsourcing platform design principles for the public sector to engage citizens. Her primary research interests are crowdsourcing, online engagement, collaborative governance, e-governance, and inter-organizational networks. She serves on the Government Information Quarterly editorial board. She received the National Science and Technology Council’s Outstanding Research Award (2020). She is one of the conference co-chairs for the 2024 dg.o conference.

Gabriel Puron-Cid

Centro de Investigación y Docencia Económicas, CIDE, Mexico City, Mexico

Gabriel Puron-Cid is PhD in Public Administration from the Rockefeller College, University at Albany, New York, His areas of research are technology applications in government (e-government), uses of technology innovations in the context of participation, transparency and collaboration (open government and open data), different uses of data, technology, and analytical methods for policy analysis, performance management and evaluation, public budget management, and government accounting. His studies cover multidisciplinary aspects of law, economics, management, and TICs around public policy. Some of his publications discuss the joint adoption of management, budgeting and technology in contexts of collaboration. In addition, he has written about the relationship between performance and accountability in budget reforms. He has a solid formation in public administration theory, practice, and applied analytical and methodological tools based on years of experience in government, teaching, consulting, and training in the U.S. and Mexico. His background is multidisciplinary and complementary (accounting, public administration, and information systems). Today he is collaborating in several research projects with colleagues in Mexico and international teams: the North American Digital Government Working Group (NADGWG), the International Information Sharing Research Network (IISRN), The Interdisciplinary Project and the Regional Studies Project. The first two supported by the Center for Technology in Government (CTG) in the U.S. and the last two supported with funds from the CIDE, INEGI, y CONACYT in Mexico.