Keynote speakers

Olivier Rikken

Title: Blockchain, its Applications: the Past, the Present and the Future Possibilities and Challenges for Governments

Olivier Rikken – Ledger Leopold

Bio: Olivier Rikken MSc MBA is an often asked  keynote speaker on blockchain, Smart Contracts and Decentralized Autonomous Organizations (DAOs). Throughout his career he worked in various industries, always in roles responsible for both business strategy and reorganization/process improvement on the one hand and IT development on the other. He advises various companies and blockchain start-ups and is very actively involved in the Dutch Blockchain Coalition, the ISO world standardization group on blockchain, is affiliated to Delft University of Technology where he researches the Governance of DAOs and teaches at various universities worldwide as (guest) lecturer. With Ledger Leopard, he builds and implements various blockchain solutions in industries and governments. Besides that, he is Board Member of the 2token foundation, researching the regulatory side and possibilities and challenges of tokenization. Finally he chairs the EuroStableCoin workgroup in the Netherlands.

Abstract: Blockchain, although often predominately associated with cryptocurrencies, can be seen as a core technology that entails many more application possibilities. Smart Contract Applications, Evidence and Provenance Uses and Decentralized Autonomous Organizations can offer many opportunities for both Industry as well as Governments, but (large scale) implementations also run into various challenges. During this keynote, Olivier Rikken will go over the core technology, its possible applications and various examples of implementations and challenges faced during implementation and challenges for future growth and applications in the Government Sector.

Dr. Dan Bogdanov

Title: Data protection is innocent! Why can’t we really have data for our AI?

Dan Bogdanov, PhD – Chief Scientific Officer at Cybernetica

Bio: Dr. Dan Bogdanov met his first significant privacy challenges while working with the data collection systems of the Estonian Genome Foundation. This pain inspired him to start researching cryptographic solutions for privacy problems. He is the inventor of Sharemind, a secure multi-party computation system for collecting, sharing and processing private data. Sharemind is a new kind of computer that analyses digital data without seeing the individual values. This achieves beyond-the-state-of-the-art data protection, as has been demonstrated in various applications processing tax, education, genomic and financial data. He has a  deep and practical experience in understanding the power of data along with the importance of individual and corporate privacy, governmental data security and integrity. He is now working on digital identities as the Chief Scientific Officer at Cybernetica.

Abstract: Data protection regulation often gets blamed for stifling innovation. This is a bit unfair, as even when we manage to solve the protection of actual data with, e.g., privacy enhancing technologies, other things can still prevent our cool AI application from happening. Is the data really there? Who should cover the cost of bringing it into use? Or, most importantly, should we even be building this application? I’ll illustrate these topics with three stories of intriguing government data analysis projects where the privacy problems were solved, but other problems turned out to be the blockers.

Tentative conference programme

15 juni 2022

8.00- 9.00

  • Opening Session, conference facts and keynote Olivier Rikken


  • Workshop 1: Trust and Distrust in eDemocracy
  • Track 1 and 4
  • Track 3
  • Panel 1: New Forms of Delivering Public Goods and Inclusive Public Services: Enablers, Benefits, and Barriers


  • Workshop 2: Validating the rules of government automation
  • Track 6
  • Track 7
  • Track 2

16 juni 2022

8.00- 9.00

  • Poster sessions


  • Workshop 3: A Framework for Public Service Co-Creation and Sustainability
  • Track 7 (continued)
  • Track 5
  • Track 11


  • Members meeting
  • Track 9
  • Track 11 (continued)
  • Track 3

17 juni 2022


  • Track 14 (continued)
  • Track 9 (continued)
  • Track 5 (continued)
  • Track 12 + 13

8.00- 9.00

  • Closing session, keynote Dan Bogdanov, dg.o2023


  • Track 14
  • Panel 2: Democratizing co-production of sustainable public services
  • Track 5 (continued)
  • Track 11 (continued)


Panel 1: New Forms of Delivering Public Goods and Inclusive Public Services: Enablers, Benefits, and Barriers

Chairs: Robert Krimmer, Trui Steen, Matteo Gerosa, Enrique Areizaga and Jon Shamah.

Panel 2: Democratizing co-production of sustainable public services

Chairs: Diego López-de-Ipiña, Taco Brandsen, Trui Steen, Pauli Misikangas, Daniel Sarasa, A. Paula Rodriguez Müller and Noella Edelmann.



Workshop 1:  Trust and Distrust in eDemocracy

Chairs: David Duenas-Cid, Tomasz Janowski and Robert Krimmer

Workshop 2: Validating the rules of government automation

Chairs: Elsa Estevez, Tomasz Janowski and Benjamin David Roseth.

Workshop 3: A Framework for Public Service Co-Creation and Sustainability

Chairs: Noella Edelmann, A. Paula Rodriguez Müller, Natalia Oprea, Efthimios Tambouris and Trui Steen


Poster sessions 

Chair: Catherine Duman & David Valle Cruz

  • Alvina Lee Hui Shan, Venky Shankararaman and Eng Lieh Ouh – Learnings from a Pilot Hybrid Question Answering System: CQAS. Case Study based on a Singapore Government Agency’s Customer Service Centre
  • Olivier Rikken, Marijn Janssen and Zenlin Kwee – Creating Trust in Citizen Participation through Decentralized Autonomous Citizen Participation Organizations (DACPOs)
  • Tung-Mou Yang and Yi-Jung Wu – The survey of the factors influencing the use of open government data in Taiwan: The preliminary findings
  • Tung-Mou Yang and Chung-Chen Ma- The characteristics of government officials’ information seeking in open data policy implementation: The perspective of Ellis’ model
  • Anthony Simonofski, Antoine Clarinval, Anneke Zuiderwijk and Wafa Hammedi – Let’s Gamify Open Government Data Portals! The GamOGD prototype
  • Boriana Rukanova, Toni Männistö, Juha Hintsa, Yao Hua Tan, Micha Slegt and Frank Heijmann – A High-Level Framework for Green Customs and Research Agenda
  • Jakub Chabik – The Verification of Public Health Maturity Framework for E-Government
  • Fernando Ortiz-Rodriguez, Sanju Tiwari, Ronak Panchal, Jose Melchor Medina-Quintero and Ruben Barrera – MEXIN: Multidialectal Ontology supporting NLP approach to improve government electronic communication with the Mexican Ethnic Groups
  • Reni Sulastri and Marijn Janssen – Public values of trustworthy Peer-to-peer (P2P) Lending Credit Scoring
  • Andong Li Zhao, Andrew Paley, Rachel Adler and Kristian Hammond – OpenIllinois: An Information System for Transparency in Illinois State Electoral Finances
  • Jaromir Durkiewicz and Tomasz Janowski – Benchmarking the Digital Government Value Chain
  • Illugi T. Hjaltalín – Shared services for digital transformation in government: a case study
  • In Hae Noh – Crowdsourcing platform acting as an intermediary role in Collaborative governance
  • Carlos B. Paiva Neto – Smart Cities and Decision Support Systems – A literature review within the domain of blight properties
  • Jawad Haqbeen, Sofia Sahab and Takayuki Ito – How did discourse shift among Afghan citizens during the fall of republic: Early insights using conversational AI platform
  • Yu-Sheng Yang and Lichun Chiang – The Structure of an Innovation Ecosystem in Relationship between Individual Technology Startups and the Government: Evaluating the Foundations for Government Challenge


TRACK 1: Collaborative Intelligence: Humans, Crowds, and Machines

Track chairs: Helen K. Liu (National Taiwan University, Taiwan), Seok-jin Eom (Seoul National University, South-Korea), Lisa Schmidthuber (Vienna University of Economics and Business, Austria). 

Foteini Vagena and Eriks Sneiders. Communication between Citizens and Public Organizations as a Means of Public Value Co-creation


TRACK 2: Cross-border governance and service impact assessment

Track Chairs: Robert Krimmer (Tartu University, Estonia), Mihkel Solvak (Tartu University, Estonia) & Carsten Schmidt (Tartu University, Estonia)

Silvia Lips, Natalia Vinogradova, Robert Krimmer and Dirk Draheim. Re-Shaping the EU Digital Identity Framework

Andreas Schmitz, Ansgar Mondorf and Maria A. Wimmer. Framework for designing interoperable public service architectures with exemplification along small-scale procurement and PEPPOL

Federico Bartolomucci and Gianluca Bresolin. Fostering Data Collaboratives’ systematisation through models’ definition and research priorities setting

Andreea Ancuta Corici, Blaz Podgorelec, Thomas Zefferer, Detlef Hühnlein, Jordi Cucurull, Hans Graux, Stefan Dedovic, Bogdan Romanov, Carsten Schmidt and Robert Krimmer. Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe


TRACK 3: Digital Government and Sustainable Development Goals 

Track chairs: Rony Medaglia (Copenhagen Business School, Denmark) & Gianluca Misuraca (Universidad Politécnica de Madrid, Spain)

Sapraz Mohamed and Shengnan Han. Translating Human Values to Design Requirements: The Case of Developing Digital Government Collaborative Platform (DGCP) for Environmental Sustainability in Sri Lanka

Selinde van Engelenburg, Boriana Rukanova, Jolien Ubacht, Siu Lie Tan, Yao-Hua Tan and Marijn Janssen. From requirements to a research agenda for governments governing reuse of critical raw materials in the circular economy

Rony Medaglia, Boriana Rukanova and Yao-Hua Tan. Digital Government and the Circular Economy: Towards an Analytical Framework


TRACK 4: Human-centric innovation in smart cities

Track chairs: Bettina Distel (University of Münster, Germany), Hendrik Scholta (University of Münster, Germany), & Tobias Brandt (University of Münster, Germany)

Michael Koddebusch. Exposing the Phish: The Effect of Persuasion Techniques in Phishing E-Mails


TRACK 5: Social Media and Government 

Track chairs: Rodrigo Sandoval-Almazan (Universidad Autonoma del Estado de Mexico) & J. Ignacio Criado (university of Madrid, Spain)

Kellyton Brito, Rogerio Silva Filho and Paulo Adeodato. Please stop trying to predict elections only with Twitter

Ignacio Criado, Julián Villodre and J. Ramon Gil-Garcia. Social media institutionalization in European local governments: a comparison of administrative traditions

Ehsan Ul Haq, Tristan Braud, Lik Hang Lee, Reza Hadi Mogavi, He Zhang and Pan Hui. Tips, Tidings, and Tech: Governmental Communication on Facebook During the COVID-19 Pandemic

Vincentius Homburg. Institutional Trust and Social Media Use in Citizen-State Relations: Results from an international cross country vignette study

Mashadi Ledwaba and Vukosi Marivate. Semi-supervised learning approaches for predicting South African political sentiment for local government elections

Arbi Chouikh, Ghofrane Medini, Sehl Mellouli, Sharon Straus and Christine Fahim. Managing the COVID-19 in Canada: Exploring the Twitter Communication by the government and health officials

Yuanyuan Guo. How Does Social Media Influence Government Trust Among Chinese Youth Groups? A Chain Mediation Study Based on Trust Theory and Planned Behavior Theory

Catherine Dumas. E-petitioning as Online Collective Action in We the People: The Case of the Legalization of Marijuana in the US


TRACK 6: Sustainable Smart Cities

Track chairs: Leonidas Anthopoulos (University of Thessaly, Greece), Dongwook Kim (Seoul National University, Korea) & Soon Ae Chun (City University of New York, USA)

Mortaza S. Bargh, Maud van de Mosselaar, Paul Rutten and Sunil Choenni. On Using Privacy Labels for Visualizing the Privacy Practice of SMEs: Challenges and Research Directions

Hyesung Park, Jeong-Eun Seo and Hunyeong Kwon. Research for making smart city cybersecurity policy according to communication theory: Focus on the communication structure

Rachel Benchaya Gans, Letiane Benincá, Lauro André Ribeiro, Thaísa Leal da Silva and Maurício Kunz. Higher Education Courses related to Sustainable Smart Cities in Latin America


TRACK 7: Artificial Intelligence for Governments of the Future

Track chairs: Sehl Mellouli (Université Laval, Canada), Marijn Janssen (Delft University of Technology) & Adegboyega Ojo (Maynooth University, Ireland)

Colin van Noordt. Conceptual challenges of researching Artificial Intelligence in public administrations: Definitional challenges and varying dimensions on the meaning of AI

Andrés Segura-Tinoco, Andrés Holgado-Sánchez, Iván Cantador, María E. Cortés-Cediel and Manuel Pedro Rodríguez Bolívar. A Conversational Agent for Argument-driven E-participation

Luis F. Luna-Reyes and Teresa Harrison. A Systems View of Enterprise Data Governance for Artificial Intelligence Applications in Government

Antonia Sattlegger, Nitesh Bharosa and Jeroen van den Hoven. Designing for responsibility – lessons learned from the use of AI in government

David Valle-Cruz, Rigoberto García-Contreras and J. Patricia Muñoz-Chávez. Mind the Gap: Towards an Understanding of Government Decision-Making based on Artificial Intelligence


TRACK 9: Data-driven Governance through Information Retrieval and Decision Support Systems

Track chairs: Charalampos Alexopoulos (University of the Aegean, Greece) & Shefali Virkar (Danube University Krems, Austria)

Auriane Marmier. The Impact of Data Governance on OGD Publication – An Ethnographic Odyssey

Mariia Maksimova, Art Alishani, Mihkel Solvak and Robert Krimmer. Automated impact assessment – how digitizing government enables rapid and tailor-made policy responses

Rafail Promikyridis and Efthimios Tambouris. Using Knowledge Graphs to provide public service information

Euripidis Loukis and Niki Kyriakou. Enhancing Firms’ Financial Support Decision-Making with Predictions of Technological Resilience to Economic Crises

Beatriz Lanza, Maria Aparecida Oliveira, Yohanna Juk, Thiago Ávila and Daniel Valotto. Does web page loading speed matter? An analysis in the Brazilian Public Service Portals

Rodrigo Sandoval-Almazan, Adrian Osiel Millan and Javier Cifuentes Faura. Towards a definition of a user profile in e-government: The Mexican and Spanish Cases


TRACK 11: Organizational Factors, Adoption Issues and Digital Government Impacts

Track chairs: Jing Zhang (Clark University, USA), Chris Hinnant (Florida State University, USA) & Lei Zheng (Fudan University, China)

Ini Kong, Marijn Janssen and Nitesh Bharosa. Challenges in the Transition towards a Quantum-safe Government

Wookjoon Sung and Jooho Lee. A Study on the Use of e-Government Services in Korea: Significance and Limitations of the E-Government Maturity Model

Rozha Ahmed, Omer Ahmed, Ingrid Pappel and Dirk Draheim. e-Court System Evaluation through the User’s Perspective: Applying the End-User Computing Satisfaction (EUCS) Model

Yiwei Gong and Xinyi Yang. Outsource or Invest? A Multiple Case Study of Digital Government Platform Strategies

Tomas Lindroth, Johan Magnusson, Kristian Norling and Jacob Torell. Balancing the Digital Portfolio: Empirical evidence of an ambidextrous bias in digital government

Antonio Cordella and Francesco Gualdi. How Technology makes Institutions: the case of Peru

Aryamala Prasad. Institutional And Organizational Factors Influencing Bureaucratic Responsiveness In India

Chiara Leonardi and Elena Not. Challenges and Opportunities for ICT in Co-production: A Case Study of Public Service Innovation in an Italian Municipality

Stefan Stepanovic and Tobias Mettler. Safe return to the workplace: Perceived opportunities and threats in the use of health surveillance technologies in public administrations


TRACK 12. Blockchain-based applications for e-Government

Track Chairs: Jolien Ubacht (Delft University of Technology), Svein Ølnes (Western Norway Research Institute, Norway) & Sélinde van Engelenburg (Delft University of Technology)

Stanislav Mahula, Mikael Lindquist, Livia Norström and Juho Lindman. Digital transformation in local government organisations: empirical evidence from blockchain initiatives


TRACK 13. Legal Informatics

Track Chairs: Peter Parycek (Frauenhofer Fokus, Germany), Charalabidis Yannis (University of the Aegean, Greece) & Anna-Sophie Novak (Danube University Krems, Austria)

Ok Heo, Hee-jin Koo and Hun-Yeong Kwon. A Study on Privacy Protection of Mobile Evidence in Relation to Criminal Investigative Procedures – Focusing on the application of encryption technology during the collection and storage stage


Track 14. Digital Transformation in Governments

Track chairs: Beatriz Barreto Brasileiro Lanza (CTG SUNY & IDB, Brazil), Thiago José Tavares Ávila ( Fundação Getúlio Vargas, Brazil), Maria Alexandra Cunha *Fundação Getúlio Vargas, Brazil)

Kristian Norling, Tomas Lindroth, Johan Magnusson and Jacob Torell. Digital Decoupling: A Population Study of Digital Transformation Strategies in Swedish Municipalities

Ida Lindgren and Christian Østergaard Madsen. Understanding Citizen Actions in Public Encounters – Towards a Multi-Channel Process Model

Glauco Vitor Pedrosa, Andrea Judice, Marcelo Judice, Leonardo Araújo, Fabiola Fleury and Rejane Figueiredo. Applying User-Centered Design on Digital Transformation of Public Services: A Case Study in Brazil

Beatriz Barreto Brasileiro Lanza, Thiago José Tavares Ávila and Daniel Valotto. An Overview of as a Federative Mechanism for Digital Government Development in Brazil

Noella Edelmann and Ines Mergel. The Implementation of a Digital Strategy in the Austrian Public Sector

Yi-Fan Wang. Existence and Intentionality of Digital Transformation in Public Organizations: A Phenomenological Perspective

Tzuhao Chen, J. Ramon Gil-Garcia and Mila Gasco-Hernandez. Cross-Boundary Information Sharing Flows in Emergency Management: Proposing a Conceptual Framework

Christos Ziozias and Leonidas Anthopoulos. Forming Smart Governance under a City Digital Transformation Strategy – findings from Greece and ICC