The conference will take place in hybrid form from Tuesday 7 till Thursday 9 September. The location is the “Facultad de Ciencias, Universidad de Granada”. On Tuesday will be the Welcome drinks and on Wednesday the conference dinner. The gala dinner in the Carmen de la Victoria of the UGR. The reception location is tentative and might be subject to change. All the locations can be found on the map (pdf).
Monday 6 September
Online PhD colloquium (Zoom)
Chairs: Ida Lindgren, J. Ramon Gil-Garcia, Gabriela Viale Pereira
Tuesday 7 September
The onsite sessions and workshop have a green background. The onsite sessions will take place at the “Facultad de Ciencias, Universidad de Granada”. The onsite events can be viewed in Zoom and questions can be asked using the chat function, but the activities will be in the lecture hall. The other sessions and workshops are entirely online, but onsite participatns can attend these sessions in a lecture room.
Wednesday 8 September (12 sessions)
| 9.00-10.30 | Session 7 (online)
(Faculty of Sciences. Room G6) |
Session 10 (online)
(Faculty of Sciences. Room G5) |
Session 11 (online)
(Faculty of Sciences. Room G7) |
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| 10.3-11.00 | Coffee break
Faculty of Sciences. Hall Room G-1, G-2 |
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| 11.00-12.30 | Session 3 (onsite)
(Faculty of Sciences. Room G6) |
Session 12 (online)
(Faculty of Sciences. Room G5) |
Session 13 (online)
(Faculty of Sciences. Room G7) |
|
| 12.30-13.30 | Lunch
Colegio Mayor Isabel La Católica |
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| 13.30-15.00 | Workshop II (onsite)
(Faculty of Sciences. Room G6) |
Workshop IV (online)
(Faculty of Sciences. Room G5) |
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| 15.00-15.30 | Coffee break
Faculty of Sciences. Hall Room G-1, G-2 |
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| 15.30-17.00 | Session 4 (onsite)
(Faculty of Sciences. Room G6) |
Session 14 (online)
(Faculty of Sciences. Room G5) |
Session 15 (online)
(Faculty of Sciences. Room G7) |
|
| 18:00 | Walking tour for the main historical heritage of the University of Granada
Start: LA MADRAZA PALACE La Madraza Palace, Outside place of the Curia, Faculty of Law and Hospital Real (approximate time 2 hours) |
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| 20.30 | Conference dinner – https://carmendelavictoria.ugr.es | |||
Thursday 9 September 12 sessions
| 9.00-10.30 | Session 16
(Faculty of Sciences. Room G6) |
Session 17
(Faculty of Sciences. Room G5) |
Session 18
(Faculty of Sciences. Room G7) |
| 10.3-11.00 | Coffee break
Faculty of Sciences. Hall Room G-1, G-2. |
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| 11.00-12.30 | Session 5 (onsite)
(Faculty of Sciences. Room G6) |
Session 19
(Faculty of Sciences. Room G5) |
Session 20
(Faculty of Sciences. Room G7) |
| 12.30-13.30 | Lunch
Colegio Mayor Isabel La Católica |
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| 13.30-14.45 | Session 6 (onsite)
(Faculty of Sciences. Room G6) |
Session 21
(Faculty of Sciences. Room G5) |
Session 22
(Faculty of Sciences. Room G7) |
| 14.45-15.00 | Coffee break | ||
| 15.00-16.00 | Keynote: Prof.dr. Hans Jochen Scholl – Digital Government Research — Then, Now, and in Years to Come
Best papers awards Conference closing (Faculty of Sciences. Room G6) |
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| 17.15 | Start visit to Alhambra
MAIN ENTRANCE TO THE ALHAMBRA |
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Keynote presentations
Title: Digital Government Research — Then, Now, and in Years to Come
Abstract: The origins of Digital Government Research (DGR) formed about 25 years ago, when scholars from various disciplines identified the potential and the need for modernizing democratic public administrations and for better facilitating citizens’ participation in self-governance with the help of modern information and communication technologies (ICTs). Since those beginnings DGR has developed into a burgeoning multi-disciplinary research strand, which has influenced administrative practices and helped shape the understanding of choices and challenges in digital government (DG). While significant progress has been made, some limitations and some aberrations in DG have also been observed. Future DGR, therefore, needs to not only describe, analyze, address, and celebrate what works in democratic DG, but rather also investigate what challenges might emerge in and through DG practices, which are not committed to the advancement of democratic practices and citizen participation.
Bio: Hans Jochen Scholl serves as a Full Professor in the Information School at the University of Washington, Seattle, WA. He earned a Ph.D. in Information Science from the University at Albany, State University of New York, and also holds a Master’s degree in Business Administration from the GSBA Zurich, Switzerland. His research interests focus on the information perspective for understanding human-originated complex systems. He employs quantitative and qualitative approaches ranging from System Dynamics to Situational Action Analysis and Action Research among other methods. Areas of study include information management, in general, and Digital Government, disaster studies (Disaster Information Management), information artifact evaluation, and pro sports information management, in particular. Dr. Scholl is a past president of the Digital Government Society, of which he was a founding member. He also serves as Past Chair of the IFIP WG 8.5 (IS and Public Administration) and as a Board Member of the International Association for Information Systems for Crisis Response and Management (ISCRAM organization). With help of iSchool graduate assistants he maintains and publishes the Digital Government Reference Library (DGRL) and the Disaster Information Reference Library (DIRL). Furthermore, he served as founding chair for over a decade and later as co-chair of the renowned Digital Government Track at HICSS (until 2020). He serves as Editorial Board Member on a number of leading journals.
POSTER PRESENTATIONS
How to measure the impact of e-Participation?
Kristina Reinsalu
DECIDO – eviDEnce and Cloud for more InformeD and effective pOlicies
Francesco Mureddu and Roberto Di Bernardo
Barriers of Government as a Platform in Practice
Peter Kuhn, Matthias Buchinger and Dian Balta
A snapshot of AI-solutions in the public sector
Giulia Maragno, Luca Tangi, Luca Gastaldi and Michele Benedetti
ACROSS: Towards user journeys for the delivery of cross-border services ensuring data sovereignty
Francesco Mureddu and Nathan Nathan Carvalho
Citizen-centric socio-cognitive model for societal participation
Iikka Pietilä, Niina Meriläinen, Jari Varsaluoma and Kaisa Väänänen
General Data Protection Law: observations and analysis of the compliance level of organizations
Matheus L. de S. Louzeiro, Renato José da S. Camões, Edna D. Canedo, Vanessa C. Ribeiro, Fábio Lúcio L. de Mendonça and Rafael T. de Sousa Jr
New Prospects for the Use of Cloud Computing by Control and Supervisory Bodies in Russia
Mikhail Bundin and Aleksei Martynov
WORKSHOPS
Workshop I: Building sustainable cybersecurity community: CyberSec4Europe lessons learned – Natalia Kadenko
Workshop II: A Prescriptive Framework for the Formulation of E-GOV Strategies taking into account International Rankings – Wagner Araujo, Delfina Soares, João Carvalho and Joana Carvalho
Workshop III: Co-Creation in Public Sector Innovation – Gerhard Embacher-Köhle and Matthias Lichtenthaler
Workshop IV: Conceptual Models for Integrated Public Service Co-Creation and Provision – E Efthimios Tambouris, Alexandros Gerontas, Konstantinos Tarabanis, Paula Rodriguez Müller, Cesar Casiano, Anita Cioffi and Natalia Oprea
ONSITE SESSIONS
Session 1: Cross-border and personalized interactive services (onsite)
Chairs: Hans Jochen Scholl, Ida Lindgren & Gabriela Viale Pereira
Developing Cross-border E-governance: Exploring Interoperability and Cross-border Integration
Robert Krimmer, Stefan Dedovic, Carsten Schmidt and Andreea-Ancuta Corici
Data-driven Personalized E-government Services: Literature Review and Case Study
Mariia Maksimova, Mihkel Solvak and Robert Krimmer
How to Redesign Government Processes for Proactive Public Services?
Peter Kuhn, Matthias Buchinger, and Dian Balta
Session 2: Misinformation (onsite)
Chairs: Marijn Janssen, Sara Hofmann, Marius Rohde Johannessen & Panos Panagiotopoulos
A conceptual model for approaching the design of anti-disinformation tools (Best paper nominee)
Mattias Svahn and Serena Coppolino Perfumi
Whose Agenda Is It Anyway? The Effect of Disinformation on COVID-19 Vaccination Hesitancy in the Netherlands
Natalia I. Kadenko, J.M. van der Boon, J. van der Kaaij, W.J., Kobes, A.T. Mulder, J.J. Sonneveld
Automatic Intent-based Classification of Citizen-to-Government Tweets
José Luis Lavado Sánchez, Iván Cantador, María E. Cortés-Cediel and Miriam Fernandez
Session 3: Digital Transformation (onsite)
Chairs: Hans Jochen Scholl, Ida Lindgren & Gabriela Viale Pereira
Data Science or Process Science? How to Promote the Next Digital Transformation in the Public Sector (Best paper nominee)
Ralf Klischewski
A Digital Game to Learn about Open Data
Davide Di Staso, Fernando Kleiman, Joep Crompvoets, and Marijn Janssen
Practitioners’ Perceptions of Fitness to Task of a Leading Disaster Response Management Tool
Hans J. Scholl and Eric E. Holdeman
Session 4: Service development (onsite)
Chairs: Hans Jochen Scholl, Ida Lindgren & Gabriela Viale Pereira
Accountable Federated Machine Learning in Government: Engineering and Management Insights (Best paper nominee)
Dian Balta, Mahdi Sellami, Peter Kuhn, Ulrich Schöpp, Matthias Buchinger, Nathalie Baracaldo, Ali Anwar, Heiko Ludwig, Mathieu Sinn, Mark Purcell and Bashar Altakrouri
TLV-diss: A Dissimilarity Measure for Public Administration Process Logs
Flavio Corradini, Caterina Luciani, Andrea Morichetta, Marco Piangerelli, and Andrea Polini
Agile Development for Digital Government Services: Challenges and Success Factors
Maximilian Kupi and Keegan McBride
Session 5: Innovation and strategy (onsite)
Chairs: Csaba Csaki, Francesco Mureddu & Marijn Janssen
“Ready to innovate?” Exploring the innovation capabilities of public agencies
Alessia C. Neuroni, Michael D. Marti and Anja C. Wüst
How to Foster e-Competence in the Public Sector? A Mixed-Method Study Using the Case of BPM
Sebastian Halsbenning, Michael Koddebusch, Marco Niemann and Jörg Becker
International Rankings in E-GOV Strategy formulation: Appraisal of their use and relevance
Wagner Araujo, Delfina Soares and João Carvalho
Session 6: Emerging issues (onsite)
Chairs: Csaba Csaki, Francesco Mureddu & Marijn Janssen
Policy Recommendations for Promoting Touristic Attractivity from Local Government Perspective in Innovative Environments
Manuel Pedro Rodríguez Bolívar, Fabiana Roberto, and Rosa Lombardi
Towards Human-Centered Society: Self-Service Structures For Distributed Equality Diversity and Inclusion Governance
Nicholas Robinson
Managing the paradoxical tension between digital and IT
Lieselot Danneels
ONLINE SESSIONS
Session 7: Legal Issues and governance (online)
Chairs: Peter Parycek & Anna-Sophie Novak
Analysing the implementation of electronic communication strategies through legislation
Valerie Albrecht and Anna-Sophie Novak
The accountability of intelligence and law enforcement agencies in information search activities
Pál Vadász and Zsolt Ződi
Exploring the impact of digital global governance through affordance theory: the case of climate reporting
Tove Engvall
Session 8: Digital Participation (online)
Chairs: Noella Edelmann, Peter Parycek & Robert Krimmer
Youths’ digital participation in the early phases of COVID-19 lockdown (Best paper nominee)
Iikka Pietilä, Jenni Kallio, Jari Varsaluoma1, and Kaisa Väänänen
Discovering Sense of Community enabling factors for Public and Government Staff in Online Public Engagement
Ann O’Brien, William Golden and Murray Scott
Understanding civic engagement on social media based on users’ motivation to contribute
Sara Hofmann and Ilias O.Pappas
Session 9: Legal Informatics (online)
Chairs: Peter Parycek & Anna-Sophie Novak
Application of process modelling and simulation to evaluate administrative burdens at the law-making stage (Best paper nominee)
Szymon Mamrot
Evaluating Second Generation Cross-Country Open Legal Data Infrastructures Using Value Models
Charalampos Alexopoulos, Euripidis Loukis and Shefali Virkar
Lawyers and Smart Technologies: experiences of apps’ development in justice environment
Giampiero Lupo and Davide Carnevali
Session 10: Digital Society (online)
Chairs: Thomas Lampoltshammer & Katarina L. Gidlund
Researching Digital Society: Using Data-Mining to Identify Relevant Themes from an Open Access Journal
Judith Schoßböck, Noella Edelmann and Nina Rizun
User needs for a mobility app to support living in rural areas
Vera Spitzer and Maria A. Wimmer
Adoption of E-Government Requirements to Higher Education Institutions Regarding the Digital Transformation
Christina Deutsch, Matthias Gottlieb1and Hans Pongratz
Session 11: Digital Transformation (online)
Chairs: Hans Jochen Scholl, Ida Lindgren & Gabriela Viale Pereira
Digital Transformation Initiatives in Public Administration During the Covid-19 Pandemic in Brazil: Unveiling Challenges and Opportunities
Ana Paula Tavares, Luiz Antonio Joia, and Marcelo Fornazin
Exploring ICT expenditures and their relationship with e-maturity. The case of Italian Local Governments.
Luca Tangi, Marco Gaeta, Michele Benedetti and Giuliano Noci
Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations when Using a SaaS Solution
Björn Lundell, Jonas Gamalielsson, Andrew Katz, and Mathias Lindroth
Session 12: Smart Cities (online)
Chairs: Nuno Lopes, Manuel Pedro Rodríguez Bolívar, Karin Axelsson
Understanding the Factors that Affect Smart City and Community Initiatives: Lessons from Local Governments in the United States
Xiaoyi Yerden, J. Ramon Gil-Garcia, Mila Gasco-Hernandez, and G. Brian Burke
The Social Representation of Smart Cities: A View from Brazil
Flavia Michelotto and Luiz Antonio Joia
Trust Factors Affecting the Adoption of E-government for Civic Engagement
Suha AlAwadhi
Session 13: Disclosing open Data (online)
Chairs: J. Ramon Gil-Garcia & Efthimios Tambouris
A Typology of Municipalities’ Roles and Expected User’s Roles in Open Government Data Release and Reuse (Best paper nominee)
Elisabeth Gebka and Annick Castiaux
Ronda: Real-time Data Provision, Processing and Publication for Open Data
Fabian Kirstein, Dario Bacher, Vincet Bohlen, and Sonja Schimmler
The Potential of BOLD in National Budget Planning: Opportunities and Challenges for Kosovo
Mentor Geci and Csaba Csáki
Session 14: Data Analytics, Decision Making, and Artificial Intelligence (online)
Chairs: Evangelos Kalampokis, Euripidis Loukis, & Habin Lee
Applying Explainable Artificial Intelligence Techniques on Linked Open Government Data
Evangelos Kalampokis, Areti Karamanou and Konstantinos Tarabanis
A Trustable and Interoperable Decentralized Solution for Citizen-centric and Cross-border eGovernance: A Conceptual Approach
George Domalis, Nikos Karacapilidis, Dimitris Tsakalidis, and Anastasios Giannaros
Using Business Data in Customs Risk Management: Data Quality and Data Value Perspective
Wout Hofman, Jonathan Migeotte, Mathieu Labare, Boriana Rukanova, and Yao-Hua Tan
Session 15: Governance and innovations (online)
Chairs: Csaba Csaki, Francesco Mureddu & Marijn Janssen
The impact(s) of European integration on Portuguese local governance models. Porto and Sever do Vouga municipalities cases
Ana Melro
Information Management and E-services Development: The Follow-up Process of Residential Care Homes for children and young people in Two Swedish Municipalities
Proscovia Svärd and Sheila Zimic
Digital Infrastructures for Governance of Circular Economy: A Research Agenda
Boriana Rukanova, Yao Hua Tan, Robin Hamerlinck, Frank Heijmann and Jolien Ubacht
Session 16: Digitalization of public services (online)
Chairs: Hans Jochen Scholl, Ida Lindgren & Gabriela Viale Pereira
What public services should be digitalized? A citizen-centered analysis of what public services are suitable for digital communication channels
Sara Hofmann, Christian Østergaard Madsen, Ida Lindgren and Guri Verne
Integrated Public Service Co-Creation: Objectives, Methods and Pilots of inGov project
Efthimios Tambouris and Konstantinos Tarabanis
Understanding Actor Roles in Inter-organizational Digital Public Services
Stijn Wouters, Marijn Janssen, and Joep Crompvoets
Session 17: Open data adoption (online)
Chairs:Shefali Virkar, J. Ramon Gil-Garcia & Efthimios Tambouris
A Translation Service for Open Data Portals (Best paper nominee)
Sebastian Urbanek and Sonja Schimmler
Making sense of open data policies: a self-evaluation tool for public administrations
Michele Benedetti, Marco Gaeta, Claudio Russo, Luca Tangi and Irene Vanini
Adopt or not Adopt an Open Government Data Portal. Structural Motivations of Adoption in Local Public Administrations
J. Ignacio Criado, Carlos Jiménez and Laura Alcaide-Muñoz
Session 18: Data Analytics, Decision Making, and Artificial Intelligence (online)
Chairs: Evangelos Kalampokis, Euripidis Loukis & Habin Lee
Process Automation as Enabler of Prioritized Values in Local Government – A Stakeholder Analysis (Best paper nominee)
Daniel Toll, Ida Lindgren, and Ulf Melin
Towards a Framework for the Adaption of the Internet of Things in International Border Control Organizations
Paul Brous, Monica den Boer, and Pascal Wolf
Session 19: Digital Services (online)
Chairs: Hans Jochen Scholl, Ida Lindgren & Gabriela Viale Pereira
The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal
Luis Felipe M. Ramos, Mariana Lameiras, Delfina Soares, and Luis Amaral
Beyond Substantive Goals – A Framework for Understanding Citizens Need and Goals in Bureaucratic Encounters (Best paper nominee)
Søren Skaarup
eCommerce Platforms Evaluation Framework for Government
Boriana Rukanova, Yao-Hua Tan, Jolien Ubacht, Marcel Molenhuis, Frank Heijmann, Han Bosch, Zisis Palaskas, Hao Chen,Toni Männistö, Ade Ratnasari
Session 20: Participation & voting (online)
Chairs: Noella Edelmann, Peter Parycek & Robert Krimmer
Online deliberation on social media: dialogue or discussion
Olga Filatova, Daniil Volkovskii and Radomir Bolgov
Participation in a new media landscape – a literature review of participation tools.
Marius Rohde Johannessen and Eiri Elvestad
Analyzing pre-conditions to introduce internet voting in Portugal: Insights from the Estonian model
Marlon Freire, Sergio Nunes and David Dueñas-Cid
Decisive Factors for Success or Failure of e-Democracy Initiatives in the Information Era
Panagiotis Keramidis and Yannis Charalabidis
Session 21: AI Automation (online)
Chairs: Evangelos Kalampokis, Euripidis Loukis & Habin Lee
Adoption of automation technologies in public organizations: The perception of healthcare professionals in Greece
Alexandra Daikou, Ioanna Tamouridou, Evangelos Kalampokis and Konstantinos Tarabanis
A Typology for Applications of Public Sector AI
Marissa Hoekstra, Anne Fleur van Veenstra and Cass Chideock
Data Science methods and techniques for goods and services trading taxation: a systematic mapping study
Douglas Silva and Sergio T. Carvalho
Session 22: Social welfare technology (online)
Chairs: Thomas Lampoltshammer & Katarina L. Gidlund
How is Digitalization Legitimised in Government Welfare Policies? An Objectives-Oriented Approach
Marcus Heidlund and Leif Sundberg
Inscribing and De-scribing Values into Welfare Technology: The Development of an Analytical Framework
Annika Hasselblad
Identifying measurable targets for city’s social and welfare sector management
Pasi Hellsten and Kristiina Lumme