Program

dg.o 2024: 25th Annual International Conference on Digital Government Research

Conference Program

Download File: DG.O 2024 Conference Program (Final) Updated on June 1, 2024
Registration open daily at 8:30 a.m.

June 11 Tuesday
Plenary, Social Science Building 3rd Floor
TIME Stream A Stream B Stream C Stream D Stream E
Room 302 Room 305 Room 306 Room 307 Hall
09:00 ≀ 10:20 Ph.D. Colloqium
10:20 ≀ 10:40 Coffee Break 3rd Floor
10:40 ≀ 12:00 Panel: Exploring Open Parliament Initiatives: A panel on Enhancing Legislative Transparency and Public Engagement Ph.D. Colloqium Panel: Integrating AI in Public Sector: Balancing Efficiency, Ethics, and Human-Centric Approaches
12:00 ≀ 13:20 Lunch / Discussion
Group Faculty Leisure Room, 1st Floor
13:20 ≀ 15:00 Panel: Digital Divide in Post-COVID Era: Implications for E-public service in the context of East Asia DGS Board Meeting Panel: Sociotechnical Transformation in the Decade of Healthy Ageing to empower the Silver Economy: Bridging the Silver Divide through Social and Digital Inclusion
15:00 ≀ 15:20 Move to National Palace Mesuem (shuttle bus @ conference site)
15:20 ≀ 17:00 National Palace Museum Tour
17:00 ≀ 17:40 Group Photo at the National Palace Museum
17:40 ≀ 20:00 Culture Night
Silks Palace At the National Palace Museum (5:30-8:30 p.m.)
20:00 ≀ 20:20 Back to Hotel
June 12 Wednesday
Plenary, Social Science Building 3rd Floor
TIME Stream A Stream B Stream C Stream D Stream E
Room 302 Room 305 Room 306 Room 307 Hall
09:00 ≀ 10:20 Keynote Speech Prof. Beth Noveck
International Conference Hall, 3rd Floor
10:20 ≀ 10:40 Coffee Break 3rd Floor
10:40 ≀ 11:20 Track 2-1 (4) Artificial Intelligence in the Public Sector Track 6-1 (3) Cybersecurity Concerns and Solutions Track 9 (2) Digital Government and Sustainable Development Goals Track 13-1 (4) Digital Transformation in Governments Panel: Discovering regional digital innovation tasks to revitalize digital platform government
11:20 ≀ 12:00 Track 10 (2) Digital Government, Solidarity and Social Cohesion
12:00 ≀ 13:20 Lunch / Discussion
Group Faculty Leisure Room, 1st Floor
13:20 ≀ 14:20 Track 5-1 (3) Computational Methods Track 6-2 (2) Cybersecurity Concerns and Solutions Track 11 (3) Bachelor and Master Student Track Track 13-2 (3) Digital Transformation in Governments DGS Working Meeting (DGS AI and Government SIG)
14:20 ≀ 15:00 Coffee Break (Poster Sessions & Discussions) 3rd Floor
15:00 ≀ 15:20 Track 1 (4) Algorithmic Bureaucracy Track 3 (1) Beyond Bureaucracy & e-Anarchy Track 14 (4) Exploring the Impact of Open Government Initiatives Track 13-3 (4) Digital Transformation in Governments Workshop 2: The GovTech Challenge – GovTech and Public Value Creation
15:20 ≀ 16:20 Track 8 (3) Digital Democracy & AI
16:20 ≀ 16:40 Coffee Break 3rd Floor
16:40 ≀ 17:40  Track 4 (3) Collaborative Intelligence Track 13-4 (3) Digital Transformation in Governments Track 18 (3) Information Processing and Governance in the Digital Era DGS Track Chair Meeting (Hall)
17:40 ≀ 18:40 Move to The Grand Hotel (shuttle bus @ conference site)
18:40 ≀ 20:40 Offcial Opening / Welcome Dinner and DGS 25th Anniversary
20:40 ≀ 21:00 Back to Hotel
June 13 Thursday
Plenary, Social Science Building 3rd Floor
TIME Stream A Stream B Stream C Stream D Stream E
Room 302 Room 305 Room 306 Room 307 Hall
09:00 ≀ 09:20 Welcome Speech: Mayor Chiang Wan-An/Special Speech: Commissioner Jack Shih-Lung Chao
09:20 ≀ 10:20 Forum I: Smart City and AI Technology: Enhancing Citizen Quality of Life (Mr. Michael Kung, Hon Hai Technology Group; Dr. Chen-Yu (Leo) LEE, Chief Executive Officer International cooperation center of Taipei Computer Association; Dr. Michael Lin Research Scientist MIT Media Lab)
International Conference Hall, 3rd Floor
10:20 ≀ 10:40 Coffee Break 3rd Floor
10:40 ≀ 11:40 Track 19-1 (3) Organizational Factors, Adoption Issues and Value Creation of Digital Government Track 2-2 (3) Artificial Intelligence in the Public Sector Track 20-1 (3) Smart Cities: People-centric Innovations in the era of Citiverse Track 5-2 (3) Computational Methods Panel: Implementing Data-Driven Governance Strategies in Digital Transformation of Public Administration: Experience from Brazil, China and Russia Forum II (Room 419): Pathways to Net Zero: Strategies, Technologies, and Policies
11:40 ≀ 13:00 Lunch / Discussion
Group Faculty Leisure Room, 1st Floor
13:00 ≀ 14:20 Sustaining and Growing Digital Government Research, Editors’ Panel on the 50th Anniversary of Government Information Quarterly (Hall)
14:20 ≀ 14:40 Coffee Break 3rd Floor
14:40 ≀ 16:00 Track 19 (4) Organizational Factors, Adoption Issues and Value Creation of Digital Government Track 16 (4) Implications of Generative Artificial Intelligence for Government Track 17 (4) Increasing citizen engagement and active citizenship Track 12 (4) Digital Platform Government DGO 2025 / Panel: 25 years of digital government in Brazil: achievements and challenges
16:00 ≀ 16:20 Coffee Break 3rd Floor
16:20 ≀ 16:40 Track 7 (4) Data-Driven Services in Government Track 16-2 (4) Implications of Generative Artificial Intelligence for Government Track 17 (4) Increasing citizen engagement and active citizenship Track 15 (1) Government Cyberinfrastructure Panel: Intelligent City: Opportunities, Risks, and Policy Responses
16:40≀ 17:40 Track 23-1 (3) Chinese Language Track
17:40 ≀ 18:40 Move to Regent Taipei (shuttle bus @ conference site)
18:40 ≀ 20:40 Taipei’s Night Gala Dinner with Award Ceremony
3rd Floor, Regent Taipei (6:00-9:00 p.m.)
20:40 ≀ 21:00 Back to Hotel
June 14 Friday
Plenary, Social Science Building 3rd Floor
TIME Stream A Stream B Stream C Stream D Stream E
Room 302 Room 305 Room 306 Room 307 Hall
09:00 ≀ 10:00 Keynote Speech Mayor Chang San-Cheng
International Conference Hall, 3rd Floor
10:00 ≀ 10:20 Coffee Break 3rd Floor
10:20 ≀ 11:40 Track 20-2 (2) Smart Cities: People-centric Innovations in the era of Citiverse Track 21 (4) Social Media and Government Track 22 (3) Sustainable Public and Open Data Ecosystems Track 23 (3) Chinese Language Track Panel: Cyberinfrastructure Innovations supporting Research, Equity, Discovery
11:40 ≀ 12:40 Lunch / Discussion
Group Faculty Leisure Room, 1st Floor
12:40 ≀ 14:00 DGS Membership Meeting / Official Closing / Welcome to Brazil 2025 (Faculty Room 108)
14:00 ≀ 14:40 Move to Taipei City Hall (shuttle bus @ conference site)
14:40 ≀ 17:00 Field Visit
Taipei Urban Intelligence Center (3:00-4:30 p.m.)
Track No. Track Track Chairs Paper No. Title Authors Note
59 1 Algorithmic Bureaucracy Hsini Huang (Leiden University, the Netherlands), Matt Young (Leiden University, the Netherlands) & Don-Yun Chen (National Chengchi University, Taiwan 1 Get Bureaucrats on Board: Unmasking Bureaucrats’ Attitudes Toward the Government’s Adoption of AI Dongfang Gaozhao and Li-Yin Liu
143 1 Algorithmic Bureaucracy 2 Applications of AI in Digital Governance Services for Local Taxes- a case of the Local Tax Bureau of Taichung City Government Kun-Hsien Lin, Jeng-An Shen and Su-Chuan Cheng
171 1 Algorithmic Bureaucracy 3 Who evaluates the algorithms? An overview of the algorithmic accountability ecosystem J. Ignacio Criado and Ariana Guevara-Gomez
227 1 Algorithmic Bureaucracy 4 More than an IT system in the government: The work divide challenges in human-AI coworking context Hsini Huang, Yen-Yu Chen, Nai-Ling Kuo and Mei-Jen Hung
73 2 Artificial Intelligence Sehl Mellouli (Université Laval, Canada), Marijn Janssen (Delft University, the Netherlands) & Adegboyega Ojo (Carleton University, Canada) 1 Global Representations and Demographic Biases of Large Language Models in Public Opinion Analysis Yao Qu and Jue Wang
102 2 Artificial Intelligence 2 Conditions for AI systems adoption in public sector: From an accountability perspective Dae-Eun Kim and Seok-Jin Eom
119 2 Artificial Intelligence 3 Enhancing Transparency through Explainable Artificial Intelligence: An Exploratory Analysis on Collusion and Corruption Scenario in Digital Government Igor Sampaio, Sérgio Fontes, Eduardo Andrade, Flávia Bernardini and José Viterbo
131 2 Artificial Intelligence 4 Emotion Perception, Public Expectations, and Public Satisfaction: A Behaviour Experimental Study on Government Chatbots in Government Service Scenarios Yuanyuan Guo and Peng Dong
178 2 Artificial Intelligence 1 Beyond principles: Embedding ethical AI risks in public sector risk management practice Antonia Sattlegger and Nitesh Bharosa
183 2 Artificial Intelligence 2 Impact and barriers to AI in the public sector: the case of the State of Mexico Adrian Osiel Millan-Vargas, Rodrigo Sandoval-Almazan and David Valle-Cruz
197 2 Artificial Intelligence 3 Development of the AI Implementation Framework in Taipei City Dasheng Lee and Shih-Lung Chao
29 3 Beyond Bureaucracy & e-Anarchy Alois Paulin (University of Public Administration and Finance Ludwigsburg, Germany), Robert Müller-Török (University of Public Administration and Finance Ludwigsburg, Germany & Austrian Computer Society, Austria) & Zach Bastick (Harvard University, USA & University of Oxford, UK) 1 Governance in the Blockchain Era: The Smart Social Contract Cristina Carata, William Knottenbelt and Vali Malinoiu
46 4 Collaborative Intelligence Lisa Hohensinn (Institute for Public Management and Governance, Austria), Seok-Jin Eom (Seoul National University, South Korea) & Helen K. Liu (National Taiwan University, Taiwan 1 Digital Social Innovation in Cities: A Systematic Literature Review and a Research Agenda Battulga Buyannemekh
112 4 Collaborative Intelligence 2 The multi-dimensional paradox of AI adoption in the public sector: The Korean experience Seok-Jin Eom and Seonghyun Kim
253 4 Collaborative Intelligence 3 Governance Design of Collaborative Intelligence for Public Policy and Services Yu-Che Chen, Helen Liu and Yi-Fan Wang
110 5 Computational Methods Loni Hagen (University of South Florida, USA), Charalampos (Harris) Alexopoulos (University of the Aegean, Greece), David Valle-Cruz (Universidad Autónoma del Estado de México, México), Shefali Virkar (WU Vienna University of Economics and Business, Austria) & Kellyton Brito (Universidade Federal Rural de Pernambuco, Brazil) 1 A Multi-Label Classifier for Online Petition Systems Daniil Buryakov, Mate Kovacs, Uwe Serdült and Victor Kryssanov
231 5 Computational Methods 2 Exploring Interpretability in Open Government Data with ChatGPT Raissa Barcellos, Flavia Bernardini, Anneke Zuiderwijk and Jose Viterbo
269 5 Computational Methods 3 Data-driven insights: Redefining organizational culture measurement through system log analysis Young Han Woo, Jeongeun Seo and Hun Yeong Kwon
122 5 Computational Methods 1 Towards Cross-Domain Linking of Data: A Semantic Mapping of Cultural Heritage Ontologies based on Linked Open Vocabularies Maria Ioanna Maratsi, Umair Ahmed, Charalampos Alexopoulos, Yannis Charalabidis and Andrea Polini
177 5 Computational Methods 2 Social media and Political Debates: the case of the State of Mexico election Rodrigo Sandoval-Almazan, Karla Belem Negrete Huelga and David Valle-Cruz
238 5 Computational Methods 3 Understanding the Ukrainian Migrants Challenges in the EU: A Topic Modeling Approach Nina Khairova, Nina Rizun, Charalampos Alexopoulos, Magdalena Ciesielska, Arsenii Lukashevskyi and Ivan Redozub
5 6 Cybersecurity Sukumar Ganapati (Florida International University, USA) & Kevin D’Souza (Queensland University of Technology, Australia) 1 Does CCPA policy influence Data Breaches? An analysis of the California Consumer Privacy Act (CCPA) and its effect on Organizational Data Breaches. Ebenezer Acquah, Sukumar Ganapati and Yoon-Jung Choi
255 6 Cybersecurity 2 Public Value Principles for Secure and Trusted AI Sukumar Ganapati and Kevin DeSouza
175 6 Cybersecurity 3 Building Critical Statewide Cybersecurity Capabilities: The Wisconsin Model Eric Franco, Roger Yin and Balaji Sankaranarayanan
180 6 Cybersecurity 1 Directions for Enhancing the Use of Personal Data Minimization Technology in Public Organizations Mortaza S. Bargh, Hanne Vlietinck, Afshin Amighi, Ahmad Omar, Shengyun Yang, Nicky Daniels and Sunil Choenni
248 6 Cybersecurity 2 A Comparative Study of National Cloud Security Strategy and Governance Ga-yeong Choi, Jeongeun Seo and Hun-Yeong Kwon
172 7 Evidence-Based Policy and Public Value Hsien-Lee Tseng (National University of Tainan, Taiwan) & Magdalena Ciesielska (Gdańsk University of Technology, Poland 1 Unlocking the Potential of Open Government Data: Exploring the Strategic, Technical, and Application Perspectives of High-Value Datasets Opening in Taiwan Hsien-Lee Tseng and Anastasija Nikiforova
52 7 Evidence-Based Policy and Public Value 2 COVID-19 Control and Prevention in Taipei: A Data-Driven Approach Hshuan-Ta Yu, Yi-Chun Chiu, Hui-Min Chen, Da-Chen Chu, Tsu-Hsiang Yi and Shih-Lung Chao
174 7 Evidence-Based Policy and Public Value 3 AI in the German Bundestag: On the relationship between the rhetoric of evidence-based policymaking and artificial intelligence Anne Goldmann
103 7 Evidence-Based Policy and Public Value 4 Creating private and public value in data-related management projects: a cross-border case study from Switzerland and Italy Elide Garbani-Nerini, Elena Marchiori, Nadzeya Sabatini and Lorenzo Cantoni
109 8 Digital Democracy & AI Takayuki Ito (Kyoto University, Japan), Jawad Haqbeen (Kyoto University, Japan), Sofia Sahab (Kyoto University, Japan) & Kwei Jay Lin (Chang Gung University, Taiwan) 1 The use and theoretical support of emerging technologies for citizen participation. A systematic literature review in DGRL Manuel Pedro Rodríguez Bolívar, Laura Alcaide Muñoz and Miguel Morales Marín
211 8 Digital Democracy & AI 2 From GenAI to Political Profiling Avatars: A Data-Driven Approach to Crafting Virtual Experts for Voting Advice Applications Jose Alberto Mancera Andrade and Luis Terán
271 8 Digital Democracy & AI 3 Assessing the Impact of AI-mediation on Changing Extreme Perception in Online Discussion: Post-Intervention Responses in Post-2021 Afghanistan Jawad Haqbeen, Sofia Sahab and Takayuki Ito
179 9 Conflict Track Rony Medaglia (Copenhagen Business School, Denmark), Iryna Susha (Utrecht University, the Netherlands) & Jolien Ubacht (TU Delft, the Netherlands), Li-Chuan Liu (National Taitung University, Taiwan) 1 Border Crossing and Circular Economy Monitoring in a Global Context: Challenges and Opportunities Boriana Rukanova, Yao-Hua Tan and Jolien Ubacht
65 9 Digital Government and Sustainable Development Goals 2 Exploring collaborative platforms for disaster risk reduction in Taiwan: Strategies and challenges for effective management Kaiju Chang
84 10 Solidarity and Social Cohesion David Duenas-Cid (Gdańsk University of Technology, Poland), Elsa Estevez (Universidad Nacional del Sur and National Research Council for Scientific and Technological Research, CONICET, Argentina) & Tomasz Janowski (Gdańsk University of Technology, Poland and Danube University Krems, Austria) 1 Urban Governance and refugees: a systematic literature review Rosiane Alves Palacios, Edimara Luciano and Gabriela Viale Pereira
84 10 Solidarity and Social Cohesion 2 Empowering Local Communities through Digital Governance: A Capacity Building Approach for Inclusive Participation and Sustainable Development Sarvesh Tripathi and Tripti Singh
39 11 Bachelor and Master Student Track Bettina Distel (University of Münster, Germany), Hendrik Scholta, (University of Münster, Germany) & Chung-Pin Lee (The National Taipei University, Taiwan) 1 Insights into the Challenge: A Case Study on Implementing Data Openness Policy in Examination Yuan Cheng-Hsuan Tsai
67 11 Bachelor and Master Student Track 2 How Digital Technology Promotes Collaborative Governance: An Investigation from the Transformation of Emergency Management System in Xiamen Xu Zhang, Zhikui Lu, Jiaying Sang, Shaofen Lan, Yingying Luo and Yi Ding
204 11 Bachelor and Master Student Track 3 Public Officials’ Attitudes toward Data-Driven Government: Exploring the Differences between managers and practitioners in the South Korean Government Minsu Ra and Byoung Joon Kim
33 12 Digital Platform Government and Core Public Values Jooho Lee (University of Nebraska at Omaha, USA) & Wookjoon Sung, (Seoul National University of Science and Technology, South Korea) 1 Governance in a Pocket: Exploring Government-Citizen Relationships through TaipeiPASS and TiapeiOn Platforms Helen Liu, Shih-Lung Chao and Hui-Min Chen
97 12 Digital Platform Government and Core Public Values 2 The bilateral effects of collaboration: How can digital platforms facilitate collaboration across government departments? Chengcheng Hou
149 12 Digital Platform Government and Core Public Values 3 Exploring ICT Solutions in Citizen-Led Communication for Public Value Enhancement Jean-Marc Kazadi Katembwe and Eriks Sneiders
202 12 Digital Platform Government and Core Public Values 4 How digital platforms support public values through government-citizen collaboration? Grazyna Musiatowicz-Podbial
229 12 Digital Platform Government and Core Public Values 5 Integrating new digital technologies into policy decision-making: Exploring key issues through research Songeun Kim and Taewoo Nam
56 13 Digital Transformation in Governments Beatriz Barreto Brasileiro Lanza (CTG SUNY & IDB, Brazil), Thiago José Tavares Ávila (Fundação Getúlio Vargas, Brazil), Maria Alexandra Cunha (Fundação Getúlio Vargas, Brazil) 1 Digital Government Research: Evolution of Topical Directions Hans J Scholl
66 13 Digital Transformation in Governments 2 Organizational conditions required to implement RPA in local government Ida Lindgren, Daniel Toll, Björn Johansson, Maria Booth, Aya Rizk and Ulf Melin
70 13 Digital Transformation in Governments 3 Harnessing Technology for Effective Emergency Communication: A Participatory Design Perspective Tzuhao Chen, J. Ramon Gil-Garcia, G. Brian Burke and Derek Werthmuller
76 13 Digital Transformation in Governments 4 Comparative Study on the Digitalization of Specific Public Services Grouped by Life Events: The Case of Western Balkan and Eastern Partnership Countries Zoran Jordanoski and Morten Meyerhoff Nielsen
95 13 Digital Transformation in Governments 1 The Berlin Declaration monitoring mechanism as an effective tool to monitor EU Member States’ digital transformation Claudia Oliveira, Noémie Custers, Tommaso Zonta, Ruben Narzul and Emilia Miscenà
126 13 Digital Transformation in Governments 2 Digital Leadership Competencies for Digital Government: Insights and Implications from New Zealand Government Agencies. Boniface Ushaka Adie, Mary Tate, Wonhyuk Cho and Elizabeth Valentine
140 13 Digital Transformation in Governments 3 Extracting Legal Norm Analysis Categories from German Law Texts with Large Language Models Sarah T. Bachinger, Leila Feddoul, Marianne Jana Mauch and Birgitta König-Ries
154 13 Digital Transformation in Governments 1 Open Innovation for Digital Transformation: Opportunities and Challenges at the Municipal level Joel Lima-Júnior, Kiev Gama and Jorge Correia-Neto
164 13 Digital Transformation in Governments 2 Deriving Government Roles for directing and supporting Quantum-safe Transitions Ini Kong, Marijn Janssen and Nitesh Bharosa
168 13 Digital Transformation in Governments 3 Digital Transformation in a Brazilian Public Policy: A Case Study of Pedagogical Evaluation within the National Textbook Program Luciane de Fatima Silva, Alenilton Silva, Rafael Araujo, Andre Araujo, Diego Dermeval and Raphaella Cantarino
192 13 Digital Transformation in Governments 4 Reconstructing the decision-making processes of a city council based on references between documents Thomas Schoegje, Lynda Hardman, Arjen de Vries and Toine Pieters
208 13 Digital Transformation in Governments 1 Using Knowledge Graphs for Architecting and Implementing Air Quality Data Exchange: Australian Context Asif Qumer Gill and Madhushi Bandara
247 13 Digital Transformation in Governments 2 A Framework for Implanting Citizen-Sourcing Platforms in Municipal Ombudsman Offices Jean Zahn, José Viterbo, Cristiano Maciel and Flavia Bernardini
259 13 Digital Transformation in Governments 3 Digital Government Ecosystem: Adaptive Architecture for Digital and ICT Investment Decision Making Asif Qumer Gill and Mayada Hansnata
127 14 Impact of Open Government Initiatives Hsin Chung Liao (National Cheng Chi University, Taiwan) & Jean-Pierre Auffret (George Mason University & International Academy of CIO, USA) 1 Effect of electronic government development on the COVID-19 immunization rate Hsin-Chung Liao
34 14 Impact of Open Government Initiatives 2 Exploring the Motivations of Open Innovation: An Empirical Case of Open-Source Hackathon Taipei Helen K. Liu and Shih-Lung Chao
79 14 Impact of Open Government Initiatives 3 Societal, Economic, Political and Environmental: A Review of Benchmarks and AI-assisted Systematic Literature Review of Impact of Open Government Data Hao-En Kao
## 14 Impact of Open Government Initiatives 4 Does Citizens’ Use of Open Government Data Improve Their Perception of Organizational Transparency in Local Government? Jooho Lee, Wookjoon Sung and Yeonkyung Kim
43 15 Discovery and Innovation Richard Knepper (Cornell University, USA), Kerk Kee (Texas Tech University, USA) & Yu-Che Chen (University of Nebraska Omaha, USA 1 Research and Practice of Smart Service Platform Construction in the Context of Modernized Governance in the Digital Government Era Wu Mengmeng
74 16 Generative Artificial Intelligence for Government Fadi Salem (Mohammed Bin Rashid School of Government, UAE), Gianluca Misuraca (Universidad Politécnica de Madrid, Spain & Technology Diplomacy and International Relations of Inspiring Futures, Switzerland) & Theresa A. Pardo (University at Albany, SUNY, USA) 1 Mitigating the Risks of Generative AI in Government through Algorithmic Governance Mark Esposito and Terence Tse
107 16 Generative Artificial Intelligence for Government 2 Comparative Analysis of Generative AI Risks in the Public Sector Marco Antonio Beltran, Marina Ivette Ruiz Mondragon and Seung Hun Han
142 16 Generative Artificial Intelligence for Government 3 GAI as a Catalyst in National Technology Sovereignty: Evaluating the Influence of GAI on Government Policy Noor Alnahhas
170 16 Generative Artificial Intelligence for Government 4 AI Technological Interventions and Court Performance: Evidence from India Utkarsh Saxena
196 16 Generative Artificial Intelligence for Government 1 Ensuring Transparency in Using ChatGPT for Public Sentiment Analysis Chun-Hua Tsai, Gargi Nandy, Deanna House and John Carroll
205 16 Generative Artificial Intelligence for Government 2 Tribal Knowledge Cocreation in Generative Artificial Intelligence Systems Yi-Fan Wang, Yu-Che Chen, Yen-Chen Huang, Carol Redwing and Chun-Hua Tsai
16 Generative Artificial Intelligence for Government 3 Social Dangers of Generative Artificial Intelligence: Review and Guidelines Alan Yang and Toneluh Yang
224 16 Generative Artificial Intelligence for Government 4 Lessons Learned from ChatGPT Integration in a Singapore Government Agency Alvina Lee Hui Shan, Venky Shankararaman and Eng Lieh Ouh
8 17 citizen engagement and active citizenship Edimara M. Luciano (Pontifical Catholic University of Rio Grande do Sul, Brazil), Gabriela V. Pereira (University for Continuing Education Krems, Austria) & Carmine Bianchi (Università degli Studi di Palermo, Italy) 1 Between Motivation and Hesitation: Do Issue Characteristics and Public Service Motivation Shape E-Participation? Ruoyun Wang, Jiaxin Wu, Jie Yang and Corey Kewei Xu
53 17 citizen engagement and active citizenship 2 Trust and Distrust in electoral technologies: what can we learn from the failure of electronic voting in the Netherlands (2006/07) David Duenas-Cid
57 17 citizen engagement and active citizenship 3 Street-Level Bureaucrats in China: Exploring the Impact of Socioeconomic and Gender Equality Awareness Factors on Institutional Political Participation Shuai Zhang, Peng Dong, Yuanyuan Guo, Yi Deng and Teng Zhang
82 17 citizen engagement and active citizenship 4 Unveiling barriers and enablers to meaningful digital participation: An empirical inquiry in a Swedish Municipality Petra Sintorn
136 17 citizen engagement and active citizenship 1 A BERT-based Approach to Alleviate Civic Tech Tools Overcrowding: A case study of Taiwan’s JOIN e-petition system Ruihao Wang, Mate Kovacs, Victor Kryssanov and Uwe Serdült
206 17 citizen engagement and active citizenship 2 Public libraries and their role in raising awareness about AI and fostering inclusive civic engagement: Current practices and future development Zong-Xian Huang, Mila Gascó-Hernandez, Aryamala Prasad and J. Ramon Gil-Garcia
213 17 citizen engagement and active citizenship 3 Innovating Public Services: Drivers and Challenges of Innovation Labs in the Co- Production of E-Government Services Lukas Daßler, Andreas Hein and Helmut Krcmar
245 17 citizen engagement and active citizenship 4 Benchmark for Public Ombudsman Portals of the State Courts of Accounts in Brazil Hugo Silva, Gloria Santos and Kellyton Brito
68 18 Information Processing and Governance Kwan Nok Chan (University of Hong Kong, Hong Kong), Jung Eun Kim (Konkuk University, South Korea) & Terry van Gevelt (Singapore Management University, Singapore) 1 Deciphering the Paradigm Shift of Governance in the Metaverse: A Literature Review Jinhan Wan and Alfred Tat-Kei Ho
235 18 Information Processing and Governance 2 Towards a Privacy and Security-Aware Framework for Ethical AI: Guiding the Development and Assessment of AI Systems Daria Korobenko, Anastasija Nikiforova and Rajesh Sharma
300 18 Information Processing and Governance 3 Institutional Accountability for Biometric Information: Evidence from South Korea and Hong Kong Kwan Nok Chan & Jung Eun Kim
252 19 Digital Government Luis F. Luna-Reyes (University at Albany, USA), Jing Zhang (Clark University, USA), Chris Hinnant (Florida State University, USA) & Michael Ahn (University of Massachusetts Boston, USA) 1 Regulating the machine: An exploratory study of US state legislations addressing Artificial Intelligence, 2019-2023 Nic DePaula, Lu Gao, Sehl Mellouli, Luis Luna-Reyes and Teresa Harrison
4 19 Digital Government 2 Policy Diffusion Mechanisms via Network Embeddedness: A Study of Big Data Policing Infrastructure Adoptions among Local Police Departments in Taiwan Chin-Huai Shih
80 19 Digital Government 3 Upending strategic direction: Mechanisms for bottom-up AI adoption in the absence of adequate governance Antonio Molin
125 19 Digital Government 1 Paradoxes in Digital Government: A Systematic Literature Review Yifan Wang, Bing Ran and Liang Ma
155 19 Digital Government 2 Unveiling the Mechanisms Behind Open Government Data Use: The Interplay of Internal Resources and Institutional Pressures Ying Zhang, Yanwei Li and Sheng Pan
167 19 Digital Government 3 Leadership and Transformation in the Public Sector: An Empirical Exploration of AI Adoption and Efficiency during the Fourth Industrial Revolution David Valle-Cruz, Rigoberto García-Contreras and J. Patricia Muñoz-Chávez
218 19 Digital Government 4 Adoption without Transformation: AI and Digital Transformation in China and Taiwan Wilson Wong, Natalie Wai-Man Wong and Charles Hinnant
257 20 Smart Cities Leonidas Anthopoulos (University of Thessaly, Greece) & Soon Ae Chun (City University of New York, USA) 1 AI Impact on Health Equity for Marginalized, Racial, and Ethnic Minorities Nchebe-Jah Iloanusi and Soon Chun
284 20 Smart Cities 2 Smart Cities as Hubs: Standardizing use cases with evidence from Biotechnology Leonidas Anthopoulos and Asteria Tsapadikou
145 20 Smart Cities 3 MetaVerse+ in South Korea and Denmark: Snapshots from Two Leading Digital Nations Kim Normann Andersen, Jungwoo Lee and Soonhee Kim
230 20 Smart Cities 1 Right to the Smart City: Evaluating Smart Urban Policies through Lefebvrian Lens Anna Domaradzka, Lukasz Widla, Anna Wnuk, Mikolaj Biesaga and Tomasz Oleksy
256 20 Smart Cities 2 How Communities Become Smart: A Case Study of Porto Alegre, Brazil Carolina Tavares Lopes, Edimara Luciano and Lucas Roldan
83 21 Social Media and Government Rodrigo Sandoval-Almazan (Universidad Autónoma del Estado de México, México), J. Ignacio Criado (Universidad Autónoma de Madrid, Spain) & Nadzeya Sabatini (Gdansk University of Technology, Poland) 1 Brexit on Twitter: Unraveling the Dynamics of Polarization Over Time Nchebe-Jah Iloanusi and Soon Chun
144 21 Social Media and Government 2 Navigating the Nexus: The Integration of Social Media in Citizen-Based Monitoring for Public Service Delivery within the Smart City Landscape in South Africa Thomas Wellings, Regula Hänggli Fricker, Evangelos Pournaras, Wenqing Fu, Chris Birchall and Giles Moss
188 21 Social Media and Government 3 Will Sharing Economy Work in the Public Sector? Exploring Government-Initiated and Facebook-Enabled Use Case from the Philippines Charmaine Distor and M. Jae Moon
203 21 Social Media and Government 4 A History of Transparency Regulations: Interdisciplinary Strategies for Shaping Social Media Regulation and Self-Governance Caitlyn Vergara, Raghav Jain and Swapneel Mehta
173 22 Public and Open Data Ecosystem Anastasija Nikiforova (University of Tartu, Estonia), Anthony Simonofski (Université de Namur ASBL, Belgium), Anneke Zuiderwijk (Delft University of Technology, the Netherlands) & Manuel Pedro Rodríguez Bolívar (University of Granada, Spain) 1 An Integrated Usability Framework for Evaluating Open Government Data Portals: Comparative Analysis of EU and GCC Countries Fillip Molodtsov and Anastasija Nikiforova
242 22 Public and Open Data Ecosystem 2 Exploring Estonia’s Open Government Data Development as a Journey towards Excellence: Unveiling the Progress of Local Governments in Open Data Provision Katrin Rajamäe-Soosaar and Anastasija Nikiforova
194 22 Public and Open Data Ecosystem 3 The TSLO Framework: A Pathway to Interoperable Open Data Ecosystems in Greek Local Administration Mohsan Ali, Georgios Papageorgiou, Abdul Aziz, Euripidis Loukis, Yannis Charalabidis and Francisco Javier López Pellicer
36 23 Chinese Language Lei Zheng (Fudan University, China), Jung Zhang (Clark University, USA) 1 On the Sphere of Applying AI in Government Approval Service: Analysis According to the Data of Submitting in Seconds and Getting Result in Seconds Services in Shenzhen City Yi Long
38 23 Chinese Language 2 数据赋能的共同生产如何提升环境政策能力?——基于城市黑臭水体治理的实证 Jingjing Cai, Zhiyan Zheng and Deguo Li
86 23 Chinese Language 3 Government as a Platform: On Digital Formalism in Medicare Governance Han Yao, Qingyuan Yu, Zhuoran Ma and Yuanli Liu
139 23 Chinese Language 1 多元与竞合:数据跨境流动治理的转向及国家权威变革 Ke Dong and Jiachun Wu
160 23 Chinese Language 2 公共服务众包:数字技术作为关键变量的组织决策与样态——以广东省C区为例 Mengjia Yao and Hongbo Liu
23 Chinese Language 3 Feature Analysis and Impact Mechanism of Policy Diffusion from a Policy Citation Function Perspective Leilei Liu, Zhichao Ba, Yikun Xia, Ke Dong and Jiqiang Qu
215 23 Chinese Language 4 基层政府数字技术应用的动态过程及其影响因素探究——基于广州河长管理信息系统的纵向案例分析 Xiyan Lai, Xinmin Zhou and Yueping Zheng
Track No. Track Title Authors Note
## 24 Panel Integrating AI in Public Sector: Balancing Efficiency, Ethics, and Human-Centric Approaches Zhehao Liang, Jingrui Ju, Zhongping Zeng, Tao Chen, You Li and Evgeny Styrin
## 24 Panel Digital Divide in Post-COVID Era: Implications for E-public service in the context of East Asia Carol C. H. Chang, Natalie W.M. Wong, Wilson W.H. Wong and Lin Zhu
## 24 Panel Implementing Data-Driven Governance Strategies in Digital
Transformation of Public Administration: Experience from
Brazil, South Korea and Russia
Beatriz Lanza, Evgeny Styrin, and Jaeshin Park
## 24 Panel Discovering regional digital innovation tasks to revitalize digital platform government Min-Seok Bang, Taewoo Nam, Seok-hyun Song, Jongsoo Park, Kun Yoon, Sung-soo Hwang, Hyang-Won Kwon, Gyeongseok Oh, Wansoo Kim (supported by the the Korean Association for Regional Information Society (KARIS))
## 24 Panel Sociotechnical Transformation in the Decade of Healthy Ageing to empower the Silver Economy: Bridging the Silver Divide through Social and Digital Inclusion Anastasija Nikiforova, Hsien-Lee Tseng, Chih-Chien Jao, Sidra Azmat Butt, Dirk Draheim and Li-Chuan Liu
## 24 Panel 25 years of digital government in Brazil: achievements and challenges Edimara Luciano, Marie Anne Macadar, Flavia Bernardini, Maria Alexandra da Cunha, Jose Viterbo Filho and Luiza Azambuja
## 24 Panel Intelligent City: Opportunities, Risks, and Policy Responses Meeyoung Park, Dongwook Kim and Wookjoon Sung
## 24 Panel Cyberinfrastructure Innovations supporting Research, Equity, Discovery Richard Knepper, Yu-Che Chen, Kerk Kee and Shan Xu
## 24 Panel Exploring Open Parliament Initiatives: A panel on Enhancing Legislative Transparency and Public Engagement Yu-Chen Kao, Yeh-Lih Wang, Yun-Tsai Chou, Chung-Li Wu, Freddy Lim and Ju-Chun Ko
## 24 Panel Guarding Digital Government Publication Channels – Mission, Practice, Insights Tomasz Janowski
## 25 Workshop and Tutorial The GovTech Challenge – GovTech and Public Value Creation Nitesh Bharosa and Tomasz Janowski
Track No. Track Title Authors Note
## 26 Poster_Demo Exploring the motivations and formations of cross-boundary data collaboratives driven by the use of open government data: A study in Taiwan Tung-Mou Yang and Yi-Jung Wu
## 26 Poster_Demo A proposal to inquire the potential determinants influencing government agencies’ propensity to engage in data-driven collaborative partnerships utilizing open government data Tung-Mou Yang and Yi-Jung Wu
## 26 Poster_Demo A Framework for Assessing Country Reputation: Case Study of China during the COVID-19 Pandemic Xiaoqun Zhang, Miyoung Chong, Loni Hagen and Haihua Chen
## 26 Poster_Demo Improvisation in public IT megaproject Kornpong Mahitthiburin, Kim Normann Andersen, Steven Harrod and Jacob Nørbjerg
## 26 Poster_Demo Shifting Policy Attention in global Cross-Border Data Governance Jiachun Wu, Bowen Liu and Ke Dong
## 26 Poster_Demo Community Sentiment and Technology Empowerment: A Study on Urban Community Residents’ Value Co-Creation Lili Zhang and Jun Su
## 26 Poster_Demo Civic Trust and the Intention to Utilize Open Government Data: An Experiment Dwi Puspita Sari, Derick Chungcheh Ma and Dimaz Cahya Ardhi
## 26 Poster_Demo Employment of University Graduates in the Era of Digitalization and Artificial Intelligence: Challenges and Prospects Nina Rizun, Halina Ryzhkova, Irena Pawłyszyn and Charalampos Alexopoulos
## 26 Poster_Demo Leveraging Large Language Models for Effective Organizational Navigation Haresh Chandrasekar, Srishti Gupta, Chun-Tzu Liu and Chun-Hua Tsai
## 26 Poster_Demo Promoting Sustainable Development in Rural and Island Areas through the Use of 3D Modeling Technology: A Case Study of Taiwan’s Lanyu Island and Green Island Ju-Ting Lee, Yu-Shan Chien, Chen-I Kuo, Ying-Chang Huang and Li-Chuan Liu
## 26 Poster_Demo Incorporating Citizen-Generated Data into Large Language Models Jagadeesh Vadapalli, Srishti Gupta, Bishwa Karki and Chun-Hua Tsai
## 26 Poster_Demo From Interactive Idea Development to Solution Planning: An AI-assisted Discussion Facilitation Timeline for Collaborative Planning Jawad Haqbeen, Sofia Sahab and Takayuki Ito
## 26 Poster_Demo Continuous Evaluation for a Multi-Dimensional Violent Crime Prevention and Recovery Policy James Geller, Angela Garretsen and Soon Chun
## 26 Poster_Demo The European Union in the race for Artificial Intelligence: a comparative analysis with US and China in non-market public services Emanuele Parisini
## 26 Poster_Demo Policy Interventions and Regulations on Generative Artificial Intelligence: Key Gaps and Core Challenges Shiming Hu and Yifan Li
## 27 Chinese Poster 公众情绪表达对政府回应的影响研究 ——基于上海市12345市民服务热线的实证分析 Jidi Zhao, Fei Wang and Xiaoping Liu
## 27 Chinese Poster 公共数据治理创新的扩散:中国城市公共数据应用大赛的实证分析 Liang Ma, Manqing Song and Xiao Han
## 27 Chinese Poster 数字时代的敏捷治理: 应急管理新向度的治理之韧与韧性之治 Cong Liu, Hongmei Shen and Xingbang Chen
## 27 Chinese Poster 政府数据开放政策扩散的影响因素研究——基于省级面板数据的事件史分析 Cong Liu and Xingbang Chen
## 27 Chinese Poster Analysis of Smart City Policy Coordination Based on Topic Mining: Domains, Strength, and Structure Bowen Liu and Yikun Xia
## 27 Chinese Poster 中国长三角地区数字经济政策协同研究 Lin Zhu and Yumeng Cao

DGO ’24: Proceedings of the 25th Annual International Conference on Digital Government Research

Link: ACM Digital Library

  1. Prepare your presentation in the PDF, PPT, or PPTX file format
  2. Name your file: Track number_short title_first author-name
  3. Upload to Google Drive: Dgo Conference Presentation
  4. Approach your session chair before the start of the session.
  5. Plan to present your paper at most 15 minutes, followed by 5 minutes Q&A.
  6. Your session chair will also have some questions to ask, if there is time, and will send them by email.
  7. On the first day of the conference, the published articles are to be sent by ACM to the authors and updated on the website.
  8. If you don’t have a Google account, send the file by email to dgo062024@gmail.com with the subject “dg.o presentation”
  9. For poster presenters, please bring your posters to present at the third floor of the Social Sciences Building at 2:20 p.m. on June 12 (Wednesday).

Note: Track Number & Track Name & Paper Information: Program

General Information

Please view the general instructions for presenters and participants for dg.o 2024 here. Note that the 15-minute time limit does not apply to poster presenters. You are welcome to present your research throughout the entire poster session.

Poster Design Requirements:
    • Poster Size: The size of the Posters should be 36 ″ x 48″ (36 inches wide and 48 inches high).
    • File Format: Please provide your Poster in one of the following formats:

– TIFF with CMYK and LZW compression, with a resolution of 300 dpi
– PDF version 1.4, with a resolution of 300 dpi

  • File Name: Please name your file “Track number_short title_first author-name”
  • Margin: Include 1mm of bleed on each poster edge.
  • Deadline: June 5th.
Local Printing Service

We offer a free poster printing service, so you won’t need to bring your Poster during the travel. If you would like to use this service, please upload your file (in the format required above) to the Google Drive [Trc 26 Poster or Trc 27 Chinese Poster] for poster uploading or email Chin-Huai (Vic) (grmp4ul4@hotmail.com) by June 5th. The mail should include your paper ID and title. We do not provide additional formatting services, so please ensure that the file you upload is the final version that can be printed directly. We will set up the printed posters for the poster session.

Thank you for your time and attention. Please do not hesitate to contact us with further questions regarding the poster session. We sincerely expect to see you in June!

Poster Session Contact Person: Chin-Huai (Vic)

  1. Visit the conference program to plan your attendance and sign up for various non-track and non-plenary sessions.
  2. Register and receive the welcome bag at the reception desk located at: the third floor of the College of Social Science Building.
  3. Wear the conference registration badge at all times at the conference and during evening events.
  4. Connect to WIFI using the information available at the back of the conference badge.
  5. The tables where food will be served will contain information about allergic ingredients.
  6. The reception desk at the third floor of the College of Social Science Building will be open throughout the conference; please approach the desk with any questions or requests.
  1. Follow Instructions for Participants.
  2. Prepare questions for each paper scheduled in your session.
  3. Identify all authors presenting at your session and note any absences to program chairs.
  4. Introduce the session topic and the presenters.
  5. For each paper:
    1. Display the current presentation on the projector-connected computer installed in the session room from the appropriate session folder.
    2. Allow about 15 minutes for presentation.
    3. Allow additional 5 minutes for questions from the audience.
    4. If needed, ask your questions, but first give opportunity to the audience.
    5. Send your prepared questions to the authors after the session by email.
  6. Make sure that the session finishes on-time, allowing at most 20 minutes per paper.
  7. Note that your session may share a time slot with other sessions starting immediately afterwards or it may continue into another time slot.
dgo 2024 team: dgo062024@gmail.com

 

Activities

...
6/11 16:00~17:30

Visit to the National Palace Museum

Location: The National Palace Museum

...
6/11 17:30~20:00

Welcome Reception-National Palace Museum

Location: Silks Palace

...
6/12 18:00~20:00

MODA Welcome dinner & the 25th anniversary

Location: The Grand Hotel

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6/13 18:00~21:00

“Taipei Night” Banquet and Award Ceremony

Location: Regent Taipei

...
6/14 15:30~16:30

Visit to Taipei Urban Intelligence Center

Location: Taipei Urban Intelligence Center