Volume 56 (December 2013)

Welcome to dgOnline, the electronic newsletter of the Digital Government Society. dgOnline is a quarterly summary of news and events of interest for the DG community. To submit material for inclusion in future issues, please send an email to Gabriel Puron-Cid at newsletter@dgsociety.org .


In this Issue:

  • DGSNA news
  • News
  • Research
  • Best Practices
  • Conferences and Calls for Participation
  • Job Opportunities
  • Funding Opportunities
  • Other Resources




From DGSNA to DGS: Going Global


In October 2013, the Digital Government Society of North America became the Digital Government Society (DGS), reflecting the global nature of digital government research, practice, and community. President of DGS John Carlo Bertot indicated that, “The name change marks an exciting achievement for DGS and digital government research. By opening the Society, we are expanding its reach and engaging scholars and practitioners from around the world.” Past President Hans Jochen Scholl said, “This will have a positive effect on digital government research and practice in North America. However, it will also help get better access to digital government networks in North America for people in other parts of the world. I see a strong win-win scenario here.”


Originally formed in 2006, The Digital Government Society of North America was created in part with funding from the National Science Foundation to serve the interests of a community of scholars and managers interested in the development and impacts of digital government within North America. Simultaneously, other communities around the world focused on the impacts, development, innovation, use, practice, and other aspects surrounding digital government also developed – and more importantly, engaged in international and collaborative work. In short, digital government, and the need to engage in best practice and leading edge research, is not limited to any one community, country, or region.


This shift is evidenced in the continued growth of scholarly and practitioner communities though:


•        Conferences such as the

○    International Conference on Digital Government (dg.o) run by the DGS

○    Hawaii International Conference on Systems Sciences (HICSS) EGOV track

○    International Federation for Information Processing Electronic Government (IFIP) EGOV and ePart conferences

○    And others

•        Journals such as the

○    Government Information Quarterly (Elsevier),

○    Information Polity (IOS Press),

○    International Journal of Electronic Government (IGI Global)

○    Journal of Information Technology and Politics (Taylor & Francis)

○    Transforming Government: Process, People and Policy  (Emerald)

○    Electronic Government: An international Journal (Inderscience)

○    And others.


It is precisely due to this global nature of digital government that the Digital Government Society of North America became the Digital Government Society. We are aware that other local, regional, and international organizations exist (for example, the IFIP working group 8.5––information systems and public administration), which may have intersecting or complementary aims. We see DGS as an engaged and collaborative Society that seeks to advance the cause of digital government research and practice all over the world, individually as a Society and collectively with others.


As we move forward, the goals of the Society are to:


•     Promote and share leading edge digital government research.

•     Develop a community of practice around digital government that fosters sharing between governments, researchers, industry, and practitioners.

•     Informs the community about developments in digital government research and practice.

•     Provides opportunities, such as through its annual dg.o conferences, for showcasing the latest developments in research and practice.

•     Serve as key intermediary that connects researchers and practitioners.

•     Serve as a voice to promote funding and support of digital government research and practice.

•     Work constructively with other organizations that share the same vision and values and pursue the same goals


In accomplishing these goals, the Society seeks to foster the use of information and communication technologies (ICTs) to support and improve public policies and assist governments serve and engage their citizens, develop smart and innovative strategies that improve government operations, and leverage resources to provide comprehensive and timely government services.


We welcome your participation in helping us achieve these goals. By becoming a member, participating in our conferences, or joining the Board, you can help create both the future of the Society and foster an important and growing community of research and practice. Please do join us as we continue to grow!



Call for Papers dg.o 2014

15th Annual International Conference on Digital Government Research

Open Innovations and Sustainable Development in Government: 

Experiences from around the World

Centro de Investigación y Docencia Económicas (CIDE)

Aguascalientes City, Aguascalientes, Mexico

Wednesday – Saturday, June 18-21, 2014


Submission deadline—February 1st, 2014

Home page: http://dgsociety.org/conference/2014

General inquiries: dgo2014@easychair.orgThis e-mail address is being protected from spambots. You need JavaScript enabled to view it

Twitter: DGSociety, #dgo2014

Paper submissions: https://www.easychair.org/conferences/?conf=dgo2014

Governments around the world are embracing different “open innovations” to foster sustainable development such as open government, policy informatics, smart technologies, semantic technologies, web services applications, open and transparent government, social media, crowd sourcing, data integration, visualizations, analytics, new collaboration models and practices, data sharing, computing infrastructure models, and cyber-security.

With the idea of exploring these experiences in the public sphere, the Digital Government Society (DGS) announces the 15th Annual International Conference on Digital Government Research - dg.o 2014. The dg.o conferences are an established forum for presentation, discussion, and demonstration of interdisciplinary e-Government and political participation research, technology innovation, applications, and practice. Each year the conference combines:


  • Presentations of effective partnerships and collaborations among government professionals and agencies, university researchers, relevant businesses, and NGOs, as well as grassroots citizen groups, to advance the practice of e-Government.
  • Presentations and discussions on new research on e-Government as an interdisciplinary domain that lies at the intersections of information technology research, social and behavioral science research, and the challenges and missions of government.
  • A showcase of e-Government projects, implementations, and initiatives that bring together the research and practitioner communities, demonstrate the effectiveness and/or challenges of e-Government, and offer best practices.


Democracy today faces unprecedented opportunities and challenges. New technologies provide citizens, governments, industry and non-governmental organizations with the opportunity to redefine the relationship between government and the public that they serve, create innovative and customer-focused services, encourage transparency, promote participatory democracy, facilitate the co-design of services, form new partnerships in service delivery, streamline operations and reduce costs, and build trust in government. But harnessing and implementing technologies effectively raises a number of policy, technology, and governance challenges. This year, the conference program will focus on research and practice related to big data, open innovations, sustainable development in governments and non-profit organizations. The availability of large quantity of data, growth in computing power, and advanced analysis and presentation tools have given rise to new opportunities for developing policy instruments and creating public-private partnerships to improve government services as well as to create new, innovative practice. Furthermore, the combination of new technology, policy tools, collaborative governance and innovative practices could play transformational roles in fostering sustainable development around the world.


Submissions addressing this theme could include but are not limited to: big data, open government, sustainable development, policy informatics, smart technologies for governments, semantic technologies for e-government, web services applications, open and transparent government; social media and public participation; effective use of social media by governments, citizens and organizations; crowd sourcing for government decision making; transformative government; models of collaboration among government, industry, NGOs, and citizens; data integration, visualizations, and analytics for government decision making or public collective problem solving; agile and flexible government; financial/economic/social policy making; policy and governance issues that enable, facilitate, and promote smart government; government productivity and effectiveness; service quality and customer-centric e-Government; social and health infrastructure; global government collaboration models and practices; infrastructure for data sharing among government agencies or non-governmental organizations or citizens groups; computing infrastructure models, cyber-security and project management; IT-enabled government management and operations, and interest in program execution; IT and tools to support government security; and methods to measure and evaluate success in e-Government and private and public participation in governance.


In addition, we welcome submissions from the broader domain of digital government research. We invite completed research papers, papers describing management and practice, policy and case studies, on-going research posters, and live demonstrations that demonstrate the use of technology to promote innovative e-Government services. We particularly encourage submissions on interdisciplinary and crosscutting topics. We also encourage the submission of suggestions for panels, and pre-conference tutorials and workshops.


Accepted papers are published in the ACM Proceedings Digital Library, and selected papers will appear in leading journals such as Government Information Quarterly and Information Polity.


The conference has six thematic tracks, which accept full research papers as well as management case studies and policy papers (see below for paper submission types), and one track for panel proposals. Each track has two co-chairs who are responsible for managing the submission and review process for their track. The conference also accepts work in progress and short descriptions of applications on any topic. We also welcome proposals for workshops and tutorials, which can be submitted directly to the Easychair system. Feel free to get in contact with any track chairs for guidance.


Track 1. Social Media and Government

Track chairs: Andrea Kavanaugh and Rodrigo Sandoval

The use of social media has been growing rapidly and globally. Governments at all levels have been using these media for public administration and for outreach to citizens.  Citizens, businesses and voluntary associations have been using them to share information, ask questions, and to collaborate on problem solving in neighborhoods, states, industries and nations. The growing use of social media has created new challenges and opportunities for all users, e.g., changes in regulations and policies, marketing, and more diverse perspectives and feedback. However the staggering number and diversity of messages and topics generated is difficult to process and make sense of, not only on a day-to-day basis, but also during crises. Social media have also offered broader, more diverse participation in collective problem solving and governance. This track welcomes research and practice papers addressing a range of similar or related topics on social media analysis on content, metrics, case studies or theoretical models to advance this area of research.


Track 2. Transformation and Open Government

Track chair: Marijn Janssen, Natalie Helbig and Vishanth Weerakkody

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent, accountable government while providing demand-driven services. To be successful in this vision fundamental changes are necessary in practice and new research that examines governments as open systems seeking participation and interaction with their environment is needed. The track solicits papers addressing the issue of public sector transformation between government and the environment.


Track 3. Emerging Topics

Track chairs: John C. Bertot, Paul Jaeger and Chris Reddick

The continual development of new technologies, big data applications, policies, and management practices keep digital government research and practice in a state of perpetual evolution. This evolution also provides governments with ways in which to cultivate innovative, smart, and transformational government services. The Emerging Topics track seeks submissions that provide insights into emerging digital government research and practice.


Track 4. Organizational Factors, Adoption Issues and Digital Government Impacts

Track chair: Chris Hinnant and Lei Zheng

Public organizations employ information and communication technologies (ICT) to facilitate communication and transactions with many stakeholders such as residents, private sector businesses, non-profit organizations, and other government agencies. While recent digital government research has often focused on understanding the external impacts of ICT adoption by government, the adoption and implementation of new ICT by public organizations is influenced by organizational factors such as the availability of resources (i.e. funding, technological knowledge, and personnel), leadership, and the organization’s technological culture. This track solicits research that examines the organizational factors that influence the adoption and implementation of new ICT as well as the impact of new ICT on the organizational processes, effectiveness, and innovativeness of public organizations.  Research in this tract may examine the adoption, use, and organizational impacts of a variety of innovative technologies and practices including but not limited to social media technologies, citizen-centric technologies, virtual collaborative work practices, and technologies that facilitate the collection and analysis of large data sets. Furthermore, the tract is also interested in the adoption of innovative policies or practices that seek to facilitate the strategic use of ICT by public organizations.


Track 5. Smart Cities, Smart Citizens and Smart Government

Track chair: Soon Ae Chun and Sehl Mellouli

Cities, governments and citizens face the challenging issues of sustainability as the existing infrastructure systems are quickly surpassed by growing populations, heightened demands for services and resources, and growing interdependencies of different systems.  The concept of smart cities, smart governments and smart citizens is to utilize technology to create innovative solutions to the quality of life and sustainability and achieve not only the operational efficiencies but also transforming policy development and governance.    This track aims to facilitate theoretical, empirical and technical discussions on approaches towards the smart government, smart cities, smart community and smart citizens. Topics include but not limited to the technical and policy innovations in the area of energy, transportation, health, education, public safety, buildings, urban planning, environment, business, cyber security and privacy, and others.


Track 6. Panels

Track chairs: Teresa Harrison and Jana Hrdinova

Panel proposals may address themes or topics related to any of the tracks for the conference. Additionally, we welcome panel proposals that put a spotlight on practice and application. Proposals from practitioners at all levels of government featuring experiences with, perspectives on, and evaluations of digital government practice are encouraged. Individuals interested in submitting panel proposals are invited to consult the panel co-chairs about their ideas prior to developing their submissions.



  • February 1, 2014 - Papers, workshops, tutorials, and panel proposals due (For panel proposals, please send expressions of interest in proposing a panel earlier, if possible, to Teresa Harrison (tharrison@albany.eduThis e-mail address is being protected from spambots. You need JavaScript enabled to view it )March 15, 2014 - Application deadline for 2014 Doctoral Colloquium
  • March 15, 2014 - Papers, workshops, tutorials, and panel proposals notifications
  • March 30, 2014 - Posters and demo proposals due
  • April 15, 2014 - Camera-ready manuscripts due
  • April 15, 2014 - Notification for acceptance into 2012 Doctoral Colloquium
  • April 15, 2014 - Poster and demo acceptance notifications
  • May 5, 2014 - Conference hotel block closes - make your bookings before this deadline!
  • May 20, 2014 - Early registration closes!
  • June 18-21, 2014 - Dg.o 2014 conference!



  • Research papers (maximum of 10 pages)
  • Management, Case Study, or Policy papers (maximum of 6 pages)
  • Panel descriptions (maximum of 4 pages)
  • Posters (maximum of 2 pages)
  • System demonstrations (maximum of 2 pages)
  • Pre-Conference tutorial proposals (maximum of 2 pages)
  • Pre-Conference workshop proposals (maximum of 2 pages)
  • Doctoral colloquium application (maximum of 10 pages)


Submissions must not exceed the maximum number of pages specified for each type of submission in camera-ready ACM Proceedings format (double column, single spaced pages). Please do not use page numbers. Paper titles should be on the first page of text, rather than on a separate cover page.

  • Research and Policy papers will be reviewed through a double blind review process. Therefore, author names and contact information must be omitted from all submissions. Authors must identify the topic(s) being addressed in the paper to assist the program committee in the review process.
  • All other submissions should follow the same ACM proceedings camera-ready format with author names included on the paper.
  • All accepted submissions will appear in the proceedings, and authors are expected to present their work. At least one author for each accepted paper must register before the camera ready version is due in order for it to be included in the proceedings.

Submissions are through: https://www.easychair.org/conferences/?conf=dgo2014


Research papers (maximum 10 pages) – blind review

These submissions report innovative digital government research results in the form of a formal scholarly paper. Papers on any digital government topic and all research methodologies are welcome. Relevance to digital government problems, goals, or policies must be explicit.


Management, case study, or policy papers (maximum 6 pages) – blind review

These submissions describe and evaluate practical digital government projects or initiatives, discuss major policy themes, or present and evaluate management approaches to digital government initiatives and programs.


Panels (maximum 4 pages)

Proposals should include information about the theme and goals of the panel, a summary of the digital government issues or questions that the panel will address, statements about the value of the discussion to conference attendees and how well suited the topic is to a panel discussion. In addition, the proposal should include information about the expertise of the moderator and panelists in the selected issues. Please include names, institutional affiliations, addresses, email, and phone contact numbers of the contact person, moderator, and presenter(s).


Posters (maximum of 2 pages)

The poster session, held in conjunction with the system demonstrations, allows presenters to discuss research in progress, application projects, or government policies and program initiatives in one-to-one conversations with other participants at the conference. The 2-page summaries should outline the nature of the research, policy, or project and describe why the work will be of interest to dg.o attendees. Posters prepared for the conference should measure approximately 36" x 48." Each poster station is provided with a table and an easel. Selected poster submissions may be asked to give an oral presentation in the conference sessions.


System Demonstrations (maximum 2 pages)

System demonstrations are held concurrently with the poster session to the accompaniment of good food and professional fellowship. The 2-page summaries should outline the nature of the system and describe why the demonstration is likely to be of interest to dg.o attendees. Demonstrations of interest include systems under development or in active use in research or practice domains. Submissions should include authors' names and contact information according to that format. Each station is provided with a table, an easel, and Internet access. Monitors will be available for rent. Selected demo submissions may be asked to give an oral presentation in the conference sessions.


Pre-conference Tutorials (maximum 2 pages)

dg.o tutorials are half- or full-day presentations that offer deeper insight into e-Government research, practice, research methodologies, technologies or field experience. In particular, tutorials are intended to provide insights into good practices, research strategies, uses of particular technologies such as social media, and other insights into e-Government that would benefit researchers and practitioners.


Pre-conference Research or Management Workshops (maximum 2 pages)

We invite workshop proposals on any e-Government research or management topic. Workshops are half- or full-day events intended to offer interactive sessions, in which the workshop host and participants discuss and engage in activities designed to facilitate joint learning and further exploration of a particular subject. Individuals proposing workshops will assume the responsibility of identifying and selecting participants for the workshop and for conducting workshop activities.


Doctoral Colloquium (maximum 10 pages, not including references, tables and figures) The Doctoral Colloquium is a highly interactive full-day forum in which Ph.D. students meet and discuss their work with each other and with senior faculty from a variety of disciplines associated with digital government research. The colloquium is planned for Wednesday June 18, 2014. PhD students can submit papers describing their planned or in-progress doctoral dissertation covering any research areas relevant to digital government. Ideally, student participants will have completed one or two years of doctoral study or progressed far enough in their research to have a structured proposal idea and perhaps some preliminary findings, but have not reached the stage of defending their dissertations. We expect students at this stage of study will gain the most value from feedback on their work and from the more general discussions of doctoral programs and scholarly careers. See the detailed announcement for complete information on the colloquium and how to submit an application. Material provided in applications to the doctoral colloquium will not be published in the proceedings. However, we encourage students to submit finished research to one of the paper tracks or as a poster or demo.



  • All accepted management or policy papers, research papers, student papers, panels, posters, and system demonstrations will be published in the printed proceedings and included in the ACM digital library. Selected papers may be invited for a journal special issue.
  • Outstanding achievement awards will be presented in the categories Research papers, Management and policy papers, Posters, and System demonstrations. Papers that reflect the theme of the conference, from E-Government to Smart Government, will be preferred. Other selection criteria include the interdisciplinary and innovative nature of the work, its contribution to and balance between theory (rigor) and practice (relevance), the importance and reach of the topic, and the quality of the writing for communicating to a broad audience.


The dg.o 2014 conference management team includes:

  • Conference Co-chairs:
    • Scott Robertson, University of Hawaii
    • Gabriel Puron-Cid, Centro de Investigación y Docencia Económicas
  • Program Chairs:
  • J. Ramon Gil-Garcia, Centro de Investigación y Docencia Económicas
  • Jing Zhang, Clark University.
  • Andrea Kavanaugh, Virginia Tech
  • Chris Hinnant, Florida State University
  • Chris Reddick, University of Texas San Antonio
  • John Bertot, University of Maryland College Park
  • Lei Zheng, Fundan
  • Marijn Janssen, Delft University
  • Natalie Helbig, Center for Technology in Government, University at Albany
  • Paul Jaeger, University of Maryland College Park
  • Rodrigo Sandoval, Universidad Autónoma del Estado de México
  • Sehl Mellouli, Laval University
  • Soon Ae Chun, City University of New York
  • Vishanth Weerakkody, Brunel University
  • Teresa Harrison, University at Albany
  • Track Chairs:
  • Panel Chairs:
  • Sharon Dawes, Center for Technology in Government, University at Albany
  • Björn Niehaves, Hertie School of Governance
  • J. Ramon Gil-Garcia, Centro de Investigación y Docencia Económicas
  • Workshop and Tutorial Chair - Soon Ae Chun, City University of New York
  • Poster and Demo Chair - Gabriel Puron Cid, CIDE
  • Doctoral Colloquium Chairs:




State CIO Top Ten Policy and Technology Priorities for 2014 (11/27/2013)

Security, consolidation, cloud services and enterprise portfolio management top the list of critical state CIO priorities in 2014, according to state information technology leaders surveyed by the National Association of State Chief Information Officers (NASCIO).


Best Week #SocialGov: Thanksgiving Edition (11/27/2013)

This is the next installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government an exciting place to serve the public.


Challenge.gov Named as Top 5 Finalist Harvard Innovation Award (11/26/2013)

The Challenge.gov program at GSA has been named one of the top 5 finalists in Harvard’s Innovations in American Government Award. Fifty-nine agencies have worked on the 300+ public prize competitions to-date.


Honoring the Fallen from WWI and WWII through New Video Series (11/11/2013)

Online series tells the story of those that gave their lives from the perspective of their family members. The first video tells the story of Merchant Marine Lt. Murray M. Blum, who died in December 1943.


2013 Digital Cities Award Winners Announced (11/06/2013)

Showcasing this year’s top practices in public-sector information and communication technology, the 2013 Digital Cities Survey announced its 2013 winners with Boston; Irving, Texas; Avondale, Ariz.; and Palo Alto, Calif., taking first place in their respective population categories.





Would You Trade Your Latte for Your Mobile Device? (11/14/2013)

According to a Sprint survey, most business professionals would rather have their smartphones than their coffee.


From Data to Decisions III: Lessons from Early Analytics Programs (11/12//2013)

Report by the IBM Center for the Business of Government and the Partnership for Public Service present how to use data analytics effectively in federal agencies.


Who’s not online and why (09/3/2013)

PEW Research Center study finds 15% of American adults do not use the internet at all, 1and another 9% of adults use the internet but not at home



Best Practices


Challenges & Prizes Community In-Person Workshop (12/9/2013)

Join us for our next Challenges & Prizes Community of Practice in-person meeting at the OPM Innovation Lab. We’ll discuss key issues facing federal competitions today and share solutions to help your agency in 2014. Bring your lunch, ideas, and questions.


How to Use Assistive Technology to Comply with Section 508  (12/4/2013)

Updates to the Section 508 standards will incorporate the WCAG 2.0 guidelines raise the bar for content design, development, and accessibility compliance. Learn about these new developments, changes in assistive technology, and what this means for accessibility testing. The demand to provide accessible content is growing, and to meet it, we need more people with accessibility expertise. Be the one with that knowledge.


Role-Based Accessibility in Government: Everyone's Responsibility (11/28/2013)

During this webinar, you will learn how to influence your agency's approach to accessibility—how to apply accessibility requirements to each person's role within a project team. You'll also find out what specific guidelines, tools, and training resources all team members can use to implement accessibility in their work.


Create Section 508-Compliant Videos on Your Government Websites (11/21/2013)

One of Government’s mandates is that services and information must be delivered in a way that is accessible to all of its citizens. And, engaging citizens through online video is one way to do that.


Measuring SocialGov Performance: A CDC Case Study (11/20/2013)

Agencies can and must consistently improve how they measure and report the impact of their social media programs, with particular focus on better, more efficient services. Fellows at the Centers for Disease Control used the performance analysis guidance developed by our community and applied it to their own unique mission. They will share the results with you, and open the floor to discuss how to better customize social and apply performance analysis to social media programs.


Great Customer Experience Through Open-Dialogue (11/20/2013)

The value of communication is commonly overlooked. Communication includes engaging with customers to both understand their needs and gauge your success at meeting those expectations.


Challenge.gov Webinar Series: What Drives Competitors (11/19/2013)

Learn the key motivators and incentives that influence people to enter prize competitions. Is it for personal satisfaction, reputation, career-advancement, or simply the money? The Harvard-NASA Tournament Lab has used various methods to research what motivates challenge entrants. Jin Paik, manager for the Harvard-NASA Tournament Lab, shares findings on what makes competitors tick.


Creating Cross-Channel Experiences (11/18/2013)

One of the most important jobs for an organization is to think about the entire ecosystem of their brand and what the user experience is across each channel.


Empowering Forest Service Scientific Experts to Educate the World Using Live Video (11/16/2013)

U.S. Forest Service fisheries launched a YouTube Live video event from the Mendenhall Glacier Visitor Center in Alaska to promote viewer collaboration.


Key to Successful Prize Competitions: Define Your Problem Statement (11/13/2013)

To create a challenge that produces viable results you must define your problem up front. Failure to do so can result in lower participation and submissions.


Five Tips for Communicating Technical Information: iPad Pilot  (11/12/2013)

Five valuable lessons in communicating technical information to a largely nontechnical audience including:

·        Articulate your goals, and

·        Structure your messages


Conferences and Calls for Participation


Call for papers: Conference for E-Democracy and Open Government (CeDEM) 2014


Track: Design and Co-creation for E-democracy

Chairs: Mauri Kaipainen (Södertörn University, SE), Montathar Faraon (Södertörn University, SE), Bert Mulder (The Hague University of Applied Sciences, NL), Martijn Hartog (The Hague University of Applied Sciences, NL), Jorge Aguirre (Universidad de Monterrey, MX)

This track urges for valuable research to be made in design practices in order to structurally and sustainably support democratic processes. The current disconnect and the lack of significance of current e-tools in engaging citizens and democratic processes is apparent. The sense of urgency for better systems design and e-democracy solutions is fed by political, societal and economic developments. Networked and smarter societies need a new ontology to create a fundamental design for the structural and collaborative uptake of digital support of democratic processes and procedures.

- Topics inherent to this debate, such as mediating technology, incorporating information technology and democratic processes, supporting civic engagement in society, co-creation and participatory activities; - Design theories and methods for e-democracy; - Designing democracy: qualities and criteria; - New design practices; - Incorporating information technologies in democratic processes; - Connecting architectures and frameworks for designing e-democracy; - Persuasive design and user experience for e-democracy.

Important Dates · Extended deadline for all submissions: 6 January 2014 · Notification of acceptance: 7 February 2014 · Camera-ready paper submission: 28 February 2014 · Pre-conference event: 20 May 2014 · Conference: 21-22 May 2014 · Open Space, PhD colloquium: 23 May 2014

Please contact for further information:  Martijn Hartog eSociety Institute The Hague University of Applied Sciences Centre for Research & Development  Dept. Information, Technology and Society Johanna Westerdijkplein 75 martijn@esocietyinstituut.nl

Call for Papers for Minitrack titled

"ICTs for Financial Inclusion of the Unbanked Poor in Developing Economies"

20th Americas Conference on Information Systems (AMCIS 2014) August 7-10, 2014


Track: ICTs for Global Development


Minitrack: ICTs for Financial Inclusion of the Unbanked Poor in Developing Economies


We are excited to invite articles for this mini-track at the 20th Americas Conference on Information Systems (AMCIS 2014) to be held on August 7-10, 2014 in Savannah, Georgia.

AMCIS 2014 brings together academics and industry professionals around the world to exchange knowledge related to the AMCIS 2014 theme, Smart Sustainability, the Information Systems Opportunity. For more information visit: http://amcis2014.aisnet.org


Minitrack Description


Financial inclusion is critical for global development since it provides financial services at an affordable cost to the poor, who are left out of the formal financial sector. A 2009 study by the Consultative Group to Assist the Poor (CGAP), a donor consortium affiliated to the World Bank, found that the number of branches per 100,000 adults was only eight in developing countries compared to 24 in developed countries (CGAP, 2009). The CGAP study also established a relationship between lack of access to basic financial services and low incomes. Of the 2.9 billion “unbanked” adults, 2.7 billion were concentrated in developing economies. Traditional financial institutions do not serve the poor, especially in remote locations in rural areas, because it is risky and expensive. The poor are often illiterate and find it difficult to complete the paperwork required for financial services. They cannot also furnish collateral for any loans. Neither do they have any credit histories. The tiny profits from a small loan, or a savings account with a small balance, make it unprofitable for banks to serve the poor (Khavul, 2010).


A more pertinent question is whether financial inclusion helps in lifting the poor out of poverty. An empirical study based on data from 160 countries found that access to finance had a positive impact on economic development (Honohan, 2006). The stark impact of financial exclusion can be seen in one statistic: 42% of India’s population, or 490 million people, live under the poverty benchmark of USD1.25 per day at purchasing power parity according to a study published by the United Nations Development Program in 2009.


Information and communication technologies (ICTs) are creating new channels to reach the poor through branchless banking. Last-mile technologies such as ATMs (Prodem in Bolivia), mobile phones (Safaricom’s M-Pesa in Kenya, GCash and Smart Money in Philippines), RFID, smart cards (Wizzit in South Africa), biometric identification (FINO in India) and Near Field Communication technologies (ALW’s “bank in a box” in India) are used by microfinance institutions (MFIs), banks, and mobile network operators (Mas, 2009). Information systems also play a role in expanding the number of customers reached. SKS Microfinance and Equitas, two MFIs in India, implemented innovative systems to manage portfolio risk and monitor the performance of field agents, who contact borrowers (Mohan et al., In Press).


ICTs have also played a transformational role in creating a new business model to serve the unbanked poor – online microlending. In this model, individual donors give loans to the poor for establishing or expanding their businesses rather than giving charitable handouts to them. Kiva.org was the first to launch a person-to-person website in 2005. As of October 2013, Kiva had reached over 1.5 million borrowers in over 73 countries, disbursing more than USD480 million from over 1 million lenders.


Several implementation challenges hinder the objective of using ICTs for promoting financial inclusion in developing economies. An important issue is the use of ICT solutions applied to a poor business process. It is imperative that the business process for effecting financial transactions is streamlined before applying technology solutions. For instance, SKS Microfinance recognized the importance of reengineering the business process first (Mohan and Potnis, 2010). The financial illiteracy of the customer, lack of basic infrastructure in developing economies, and government policies are other barriers to be overcome.


Untapped business opportunities at the bottom of the pyramid offer an exciting and lucrative proposition for IT professionals and businesses to develop innovative customer-centric technical solutions, financial products and services to serve the unbanked poor. Such innovations can be instrumental for global development by putting “the tools for a digital economy into the hands of the world’s poor” (Heeks, 2009).



Suggested Topics


We invite papers from the following areas, although contributions are not limited to the topics listed below.


1. Frameworks for financial inclusion in developing economies

2. Adoption and continued usage of last-mile technologies for mobile banking

3. Case examples of applications of new technologies and information systems to serve the unbanked poor

4. Case examples of failed initiatives for financial inclusion in developing economies

5. Potential of value-added financial services (e.g., mobile applications) for the bottom of the pyramid

6. Innovative delivery models for financial services and products in the digital economy

7. Business process management issues for serving the unbanked poor

8. Government policies regulating the interplay between actors such as banks, mobile network operators, microfinance institutions, and the poor customers

9. Training for financial literacy of the poor in developing economies

10. Challenges, opportunities, and barriers to the adoption of ICTs by the poor

11. Human-computer interaction issues related to ICTs used for financial inclusion


Minitrack Chairs


Lakshmi Mohan

School of Business, University at Albany, State University of New York



Devendra Potnis

School of Information Sciences, University of Tennessee at Knoxville




Instructions for Authors and Submission


Manuscript submissions for AMCIS 2014 will open in early January 2014. Exact dates and instructions to authors to follow as soon as these are made available.




Consultative Group to Assist the Poor. (2009). Financial Access 2009: Measuring Access to Financial Inclusion Around the World. Retrieved from http://www.cgap.org/gm/document-1.9.38735/FA2009.pdf


Heeks, R. (2009). Emerging Markets: IT and the World’s Bottom Billion. Communications of the ACM, April 22-24.


Honohan, P. (2006). Household Financial Assets in the Process of Development (Vol. Policy Research Working Paper 3965). Washington, D.C.: World Bank.


Khavul, S. (2010). Microfinance: Creating Opportunities for the Poor? Academy of Management Perspectives, 24(3), 57-71.


Mas, I. (2009). The Economics of Branchless Banking. Innovations, 4(2), 57-75.


Mohan, L., & Potnis, D. (2010). Catalytic Innovation in Microfinance for Inclusive Growth: Insights from SKS Microfinance. Journal of Asia-Pacific Business, 11(Special Issue on Value Creation, Social Innovation and Entrepreneurship in Global Economies), 218-239.


Mohan, L., Potnis, D., & Alter, S. (In Press). Using Information Systems to Support “Door-step Banking”: Enabling Scalability of Microfinance to Serve More of the Poor at the Bottom of the Pyramid. Communications of the AIS, 32(Special Issue on Information Systems in Emerging Economies).


Mohan, L., Potnis, D., & Mattoo, N. (2013). A Pan-India Footprint of Microfinance Borrowers from an Exploratory Survey: Impact of Over-Indebtedness on Financial Inclusion of the Poor. Enterprise Development and Microfinance, 24(1), 55-71.


Morawczynski, O., & Pickens, M. (2009). Poor People Using Mobile Financial Services: Observations on Customer Usage and Impact from M-PESA. World Bank. Washington, D.C.




Public Service Innovations through ICT Track

The 18th Pacific Asia Conference on Information Systems (PACIS 2014)

Chengdu, China

Conference: June 24-28, 2014

Track on Public Service Innovations through ICT


Over 15 years of electronic government (e-government) research has witnessed the strategic and innovative use of information and communication technologies (ICT) to change public administration practices. These reforms have been found in both developed and developing countries at all levels of government. These innovations have shown real challenges in realizing the potential benefits of e-government for public service delivery. In this Public Service Innovation through ICT Track, we aim to explore public service innovations through ICT use in government, by calling for theoretical and empirical e-government research studies on developed and developing countries worldwide, including public service innovations in the Asia Pacific region. In reflecting the major theme of the 2014 Pacific Asia Conference on Information Systems (PACIS), the proposed Track aims to encourage leading-edge academic researchers worldwide to advance research on public service innovations through ICT in government.



Suggested Topics include but not limited to:


·        Service innovations in public administration

·        Service innovations through open data policies and open data applications

·        Service innovations through big data analytics

·        Service innovations in ICT-enabled crisis, disaster and catastrophe management

·        Service innovations for the vulnerable populations such as the aged and people with disabilities

·        Leveraging social media in government to enhance citizen engagement and citizen co-production of public services

·        Leveraging social media in government to transform public policy governance

·        Social media-enabled crowdsourcing for service innovations

·        Clouds in government for meeting the demands for enhanced service efficiency and service flexibility

·        Smart governments, smart cities and smart communities

·        Measurement of service innovations through multi-research methods

·        The role of leadership and organizational culture in cultivating service innovations in government

·        Transparent and accountable investments in service innovations

·        Service innovation challenges in public administration



Fast-Track Review for Journal Publication


The best papers from this Track can be fast-track reviewed for publication in the Special Issue on "Public Service Innovations through Information and Communications Technology: Theory and Practice" in the International Journal of Public Administration in the Digital Age (Christopher G. Reddick, Editor-in-Chief). The IJPADA is published by IGI Global.


 Paper Submission Deadline: February 15, 2014


 Track Co-Chairs


Dr. Akemi Takeoka Chatfield, University of Wollongong (Australia) akemi@uow.edu.au


Professor Dr. Christopher G. Reddick, The University of Texas at San Antonio (USA)


Associate Professor Dr. Hans J. (Jochen) Scholl, The University of Washington (USA)


Professor Dr. Toshio Obi, Waseda University (Japan)


Dr. Jazem Alanazi, King Saud University (Saudi Arabia)



Please copy/paste the following URL into your web browser: http://pacis2014.org/initial.php for Initial Submission Guidelines – PACIS 2014


The Future Internet Journal will be featuring a special issue on the theme of Open Government Meets Social Data.


Researchers and practitioners in the digital government community are invited to submit a manuscript that covers various aspects on the theme.  

The summary of the special issue is posted at:


The schedule of the submission is as follows:

- A summary abstract:  any time before Nov 1, 2014

- A full manuscript submission:  January 15, 2014.

The review process will be around 2 and 1/2 months.  

Please let me know if you and/or your colleagues are interested in contributing to the special issue.



CFP for the SI on Public Service Innovations through ICT: Theory and Practice - The International Journal of Public Administration in the Digital Age


SUBMISSION DUE DATE: October 31, 2014


 SPECIAL ISSUE ON Public Service Innovations through Information and Communication Technologies: Theory and Practice


Over 15 years of electronic government (e-government) research has witnessed the strategic and innovative use of information and communication technologies (ICT) to change public administration practices. These reforms have been found in both developed and developing countries at all levels of government. These innovations have shown real challenges in realizing the potential benefits of e-government for public service delivery.


 In this Special Issue on Public Service Innovations through ICT: Theory and Practice, we aim to explore public service innovations through ICT use in government, by calling for theoretical and empirical e-government research studies on developed and developing countries worldwide.





Topics to be discussed in this special issue include (but are not limited to) the following:


·        Clouds in government for meeting the demands for enhanced service efficiency and service flexibility

·        Leveraging social media in government to enhance citizen engagement and citizen co-production of public services

·        Leveraging social media in government to enhance public policy governance

·        Measurement of service innovations through multi-research methods

·        Service innovation challenges in public administration

·        Service innovations for the vulnerable populations such as the aged and people with disabilities

·        Service innovations in ICT-enabled crisis, disaster and catastrophe management

·        Service innovations in public administration

·        Service innovations through big data analytics

·        Service innovations through open data policies and open data applications

·        Smart governments, smart cities and smart communities

·        Social media-enabled crowdsourcing for service innovations

·        The role of leadership and organizational culture in cultivating service innovations in government

·        Transparent and accountable investments in service innovations




Researchers and practitioners are invited to submit papers for this special theme issue on Public Service Innovations through Information and Communication Technologies: Theory and Practice on or before October 31, 2014.  All submissions must be original and may not be under review by another publication. INTERESTED AUTHORS SHOULD CONSULT THE JOURNAL’S GUIDELINES FOR MANUSCRIPT SUBMISSIONS at http://www.igi-global.com/journals/guidelines-for-submission.aspx. All submitted papers will be reviewed on a double-blind, peer review basis. Papers must follow APA style for reference citations.



All inquires should be should be directed to the attention of:


Dr. Akemi Takeoka Chatfield

Guest Editor

The International Journal of Public Administration in the Digital Age (IJPADA)

E-mail: akemi@uow.edu.au


All manuscript submissions to the special issue should be sent through the online submission system:




Central and Eastern European eGov Days 2014

eGovernment: Driver or Stumbling Block for European Integration?

National University of Public Service and Andrássy University Budapest

Call for Papers – extended till December 11th, 2013


The general topic of the conference, “eGovernment: Driver or Stumbling Block for European Integration?”, puts eGovernment initiatives into a European perspective, as most of the framework applicable to government services is created or influenced on the European level. Also, European integration and increased mobility within a united Europe requires interoperable government eServices. Furthermore, an increasing number of eServices are being offered by the European Union themselves.


Papers are solicited in all areas of applying IT to the Public Sector; the conference will particularly focus on, but not limit itself to, the following topics:


·        Identity management for individuals,

·        Privacy and data protection (including Cyber Security),

·        Open data,

·        eDemocracy,

·        eTools to help establish a European public space,


·        Legal aspects of eGovernment,

·        Economic and social impact of eGovernment,

·        Transparency and anti-corruption

·        Smart cities.


The conference language will be English. Papers will be subjected to a double-blind review process and published by the Austrian Computer Society.



Timeline and organization


A two-stage selection process is to apply:


Dec 11, 2013                    Abstract submission (approx. 200 words), not reviewed formally but checked  whether they are in scope


Dec 15, 2013                   Notification of whether the abstract is in scope


Jan 31, 2014                    Paper submission (max. 10 pages), double blind full paper review according to scientific standards


Feb 28, 2014                   Reviews out


March 23, 2014              “Camera-ready” papers due (standard OCG format available)


April 27, 2014                 Volume available


May 8-9, 2014                Conference



Please submit your abstracts/papers to ceeegovdays@hs-ludwigsburg.de


A template will be made available for the paper preparation and can be found on the website of the conference before December 15, 2013.


Catherine G. Mkude needs your help to complete a survey on e-government systems design in developed and developing countries 


Catherine G. Mkude, a PhD researcher at the University of Koblenz-Landau in Germany is working on a framework for e-government systems design for developing countries. In her research, she is investigating e-government strategies, programmes and projects (applications, infrastructures, comprehensive solutions, etc.) in developed and in developing countries. In doing so, she wants to determine how developing countries can leverage from the more successful e-government endeavours in developed countries.

Catherine is currently in a stage of collecting information on experiences, practices and solutions in 5 domains of e-government implementation in developed and developing countries. These domains are (1) electronic public services, (2) electronic participation, (3) application of information and communication technologies (ICT) in policy making processes, (4) e-government infrastructure and, (5) evaluation and sustainability of e-government.

Therefore Catherine kindly ask you to participate in a survey, which investigates these domains through separate questionnaires. She would highly appreciate if you could fill in one (or even more) of the below questionnaires. The responses for the questionnaires are entirely confidential and anonymous.

The following links direct you to the respective questionnaire per domain. The approximated time to fill in a questionnaire is also indicated below. Please choose the link(s) of the domain(s) you feel most comfortable to answer.

1. Domain electronic public services:  http://cmkude.limequery.com/index.php/983413/lang-en. Approximate time is 40 minutes. 2. Domain electronic participation: http://cmkude.limequery.com/index.php/388819/lang-en. Approximate time is 40 minutes. 3. Domain ICT in policy making:  http://cmkude.limequery.com/index.php/776413/lang-en. Approximate time is 35 minutes. 4. Domain e-government infrastructure:  http://cmkude.limequery.com/index.php/375388/lang-en. Approximate time is 30 minutes. 5. Domain e-government evaluation and sustainability:  http://cmkude.limequery.com/index.php/582399/lang-en. Approximate time is 30 minutes.

Catherine appreciates and thanks you in advance for your time and contributions. If you are aware of someone who I can ask to fill in either of the questionnaires, please Catherine know by email and she will invite them.

For further questions and suggestions please contact: Catherine G. Mkude Research Group E-Government, Institute for Information Systems Research University of Koblenz-Landau Universitätsstr 1 56070 Koblenz, Germany cmkude@uni-koblenz.de URL: http://www.uni-koblenz.de/agvinf/


Budapest, May 8-9, 2014CFP - Policy practice and digital science: Integrating complex systems, social simulation and public administration in policy research

This explosive growth in data, computational power, and social media creates new opportunities for policy-making and research. To take advantage of these development in the digital world new approaches, concepts, instruments and methods are needed which are able to deal with societal and computational complexity. This requires the knowledge traditionally found in different disciplines including public administration, policy analyses, information systems, complex systems and computer science. The aim of this book is to provide the foundation for this new interdisciplinary field in which various traditional disciplines are blending.

This books aims at being the first comprehensive book in which the various development and disciplines will be covered from the complete policy-making perspective. A wide range of aspects for social and professional networking and multidisciplinary constituency building along the axes of technology, participative processes, governance, policy modelling, social simulation and visualisation. This should result in a comprehensive overview of the foundations, theories, models, approaches, applications and developments in this domain. 

The type of contributions can be new approaches, concepts, instruments and methods are needed, theoretical and modelling foundations, cross-disciplinary research and best practices or comparative studies.


* Modelling approaches and combination of modeling approaches to solve policy problems * Agent-based modeling, simulation, social network modeling and analysis * Use of information communication technologies for social computing * Complex system, complex adaptive systems * Policy informatics, evidence-based policy, foundation and changes in policy making * Policy formulation, implementation, execution, evaluation * Computational sciences * Prediction, Policy and Planning, Environment * Social Systems, Economics and Finance  * Public-Private service Networks  * Complexity thinking and methodological, influence and practice challenges * Conceptual frameworks * Influence of Web.2.0, public engagements, community of practices * Crowdsourcing, experts involvement * Use of open data in policy making * Evolution, designing, morphing * Achievements of Web service networks * Web 3.0, issues, results, and challenges * The impact of agent technologies on policy modelling * Integrating different models (discrete, dynamics, ..) * Agent-based experimenting, dynamics and validations * Visualization, dissemination and communication

IMPORTANT DATES Authors are encouraged to submit an abstract for appropriateness with the book to m.f.w.h.a.janssen@tudelft.nl and A.Deljoo@tudelft.nl.

* Chapter submission deadline: 15 December 2013 * Acceptance notification: 15 February 2014 * Camera ready submission: 1 April 2014

This book is scheduled to be published by Springer Science in the Public Administration and Information Technology series edited Christopher G. Reddick. (http://www.springer.com/series/10796).


European Conference on Information Systems (ECIS) 2014

Call for Papers

Track 23: The Digital Public Sector

9-11 June, 2014

Tel Aviv, Israel


The track theme on “The Digital Public Sector” invites submissions related to the internal as well as the external IS perspectives on public sector digitalization. Information systems in the public sector represent both traditional IS research perspectives in relation to implementation and use, as well as novel themes driven by the emergence of new technologies and behaviors of use of information and communication technologies (ICT) among citizens and public sector institutions.

 Big data, open data, and social media represent key research challenges in the core domain of IS. With the increase of digitization in society, the pressure on the public sector to digitize its interaction and work processes have increased too. Citizens expect that they can access public institutions anytime and anywhere using a variety of digital tools. In their daily life, digital modes of interaction are important to citizens. Most of these interactions are driven by unstructured platforms that do not necessarily fit the more formal and bureaucratic mode of communication customary of public institutions. This represents a challenge both for citizens and for public sector.

 The public sector has for decades invested in ICT to streamline its processes. This is not visible to citizens because it is running in the background, only providing a fraction of high quality digital services that represent real value to the citizens. A perspective that is less explored, pertains to the implications of the increased pressure on public institutions when interactions with citizens become more direct thanks to digitalization.

 A topic of inquiry that is still to be explored and understood in the domain of public sector ICT is the emergence of open data. Some governments provide open data sets and data streams that can be utilized by private businesses and citizens. Open data challenges the public sectors’ data monopoly and along with new opportunities also generate new types of threats related to security and privacy.

 TOPICS OF INTEREST. Possible topics include, but are not limited to:

·        Digital-analog work balance in public sector

·        Business models for the digital public sector

·        E-government policy, implementation and practice

·        The digital civil servant – government driven by robots and business intelligence

·        Public sector and emerging technologies – bureaucracy and innovation

·        Multi-channel interaction with citizens

·        Mechanisms for increased uptake of e-services among citizens

·        Regulatory enforcement as digitalization driver

·        Community – based public service models

·        Co-development of e-services utilizing open data from public sector

·        Smart Cities

·        Business models for open data provision

·        Risks and opportunities related to public big data

·        Data and process interoperability guidelines

·        Public information processing (data and text mining, sentiment analysis, reputation management)

·        Strategies, use and implications of cloud computing in the public sector


Paper Submission begins: 1 November, 2013 Call for Papers Submission Deadline Date: 8 December, 2013 Notification of acceptance: 3 March, 2014 Panel submission deadline: 5 March, 2014 Final version of accepted papers due: 30 March, 2014 Early Bird Registration closes: 16 April, 2014


Best papers will be fast tracked at Transforming Government: People, Process and Policy

 Track Chairs

Helle Zinner Henriksen, Copenhagen Business School (corresponding track chair) hzh.itm@cbs.dk

Kim Normann Andersen, Aalborg University kandersen@dps.aau.dk

Marijn Janssen, Delft University of Technology, The Netherlands M.F.W.H.A.Janssen@tudelft.nl


Job opportunities


Faculty Employment Opportunity

The University of Washington is committed to being one of the top information schools in the world. As part of this effort, we seek outstanding individuals to join our exceptional, interdisciplinary faculty. These new colleagues join a faculty eager to participate in a broad-based, inclusive Information School with academic programs at the bachelors, masters, and doctoral levels. Faculty in the Information School teaches across all programs.

Information Management - Assistant Professor

Posted: 8/14/2013 Deadline to Apply: 10/15/2013

The UW Information School is broadening and deepening its program in information management. We seek a creative, energetic, forward-thinking individual to catalyze this growth. This individual should have a strong commitment to excellence in both research and teaching and be excited by and able to thrive in a diverse, intellectually stimulating, multi-disciplinary environment.

All areas of information management and related fields are welcomed. Specializations of particular interest include:

·        Management of the informational triad of organizations, technology, and people

·        Social, individual, cultural, political, international, and global aspects of information management

·        Aspects and specifics of public, non-profit, and private-sector information management

·        Informational aspects of service management and design

·        Informational aspects of innovation and transformation management

·        Institutional/enterprise analysis and design of systems of information

·        Information management and social media/social networking

·        Strategic planning and evaluation of systems of information

·        Information analytics including business intelligence, data mining, and information visualization

·        Information ethics

·        Information economics


Our new colleague will join a broad-based, inclusive information school. Faculty members teach across programs. University of Washington faculty engage in teaching, research and service. Candidates should show a commitment to bridging research and practice. This is a full-time 9-month appointment anticipated at the rank of Assistant Professor commensurate with qualifications and experience. Applicants must have a Ph.D. or equivalent degree by date of appointment.

Review of applications will begin October 15, 2013 and continue until the position is filled. Selected candidates will be invited for campus visits. The University of Washington is an affirmative action, equal opportunity employer. The University is building a culturally diverse faculty and staff and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans.

Applicants may find further information about the Information School at ischool.uw.edu. Application packages should include: CV, a letter of intent, statement of research and teaching as well as a diversity statement (see below), names and contact information for three referees, and one sample of the applicant’s publications in PDF. These should be sent via email, with“Information Management” in the subject line, to:

Dr. Hans J Scholl (iApply@uw.edu) Chair, IM Search Committee UW, Information School Box 352840

Seattle, WA 98195-2840 206-543-3396

Diversity Statement: The UW iSchool seeks top scholars in its faculty searches. Diversity is a core value and foundational concept in the Information School, and we are committed to building an inclusive and diverse faculty, staff, and student community. Please describe your experiences with diversity in your research, teaching and service, and/or your potential to bring diversity to the iSchool and the information field. Discuss your potential to mentor and educate students who will serve diverse populations.

For your reference please consult the UW iSchool’s diversity webpages: http://ischool.uw.edu/diversity/statement


Funding opportunities



For funding opportunities in Mexico, please check the website of the Consejo Nacional de Ciencia y Tecnología (CONACYT). The CONACYT performs the role in Mexico as the National Science Foundation in the U.S. Here is the direct link to new calls: http://www.conacyt.mx/Convocatorias/Paginas/default.aspx

Other Resources


Mobile Code Sharing Catalog Snippet: Leaflet (10/25/2013)


Check out Leaflet, available on the Mobile Code Sharing Catalog, a modern open-source JavaScript library for mobile-friendly interactive maps. http://blog.howto.gov/2013/10/25/mobile-code-sharing-catalog-snippet-leaflet/


E-Government Reference Library (EGRL 8.0) Published - now with 5,050 References

Dr. Hans Jochen Scholl and group published version 8.0 of the e-Gov Reference Library (EGRL), which now contains 5,050 references of predominantly English language, peer-reviewed work in the study domains of electronic government and electronic governance. The number of qualifying references in the library has increased by 376, or 8 percent over version 7.5 (December 15, 2011). The e-Gov Reference Library has developed into an indispensable tool for e-Gov scholars. In particular, reviewing paper submissions was reported to now heavily rely on this reference library. Packaged in a 10 MB zip file, bibTeX, EndNote, and Zotero versions along with PDF, text, and rtf versions are available. For further information please visit: http://faculty.washington.edu/jscholl/2012/06/13

 Onlineitdegree.net a useful online resource

Onlineitdegree.net was created as an online informational resource for individuals looking to pursue IT Degree-related education and careers. Over the years, we have compiled a great many resources that span the realm of information science, including programming languages, computer software and software engineering, and information systems. Our goal with these resources is to contribute to and benefit one’s study of IT, whether in the classroom or professional world notwithstanding. In addition, we provide information on current job market trends and what educational paths would be sufficient for one looking to carve out a career in information technology.  You can find all the resources @ http://www.onlineitdegree.net